Junior Data Analyst
CurrentEnd User Experience• Help Desk/IT Support Agent for Microsoft, Windows, Salesforce, and Green Key Resources proprietary services using Freshdesk.• Documentation and user acceptance testing for Salesforce.• ETL on routine and one-time Salesforce operations.Business and Data Analytics• ETL on Microsoft and Salesforce data using Azure, SOQL, SQL, NodeJS, and TypeScript.• ETL on Excel data using SOQL, SQL, NodeJs, JavaScript, and TypeScript.• Development of Salesforce and Power BI reports.Software Development• Production and maintenance of GKR services using Azure, Microsoft, Salesforce, SOQL, SQL, Git, GitHub, NodeJS, JavaScript, and TypeScript.• Development of routine and one-time ETL scripts using Salesforce, NodeJS, and JavaScript.• Development and integration of Microsoft Copilots.