Keith Combs Email & Phone Number

Remote - Richmond, VA

• Develop and lead HIAS’ programmatic and policy work to build financial capability services into refugee resettlement programs.
• Oversee and build the capacity of a network of 27 affiliates to participate in financial capability programs; identify and introduce funding opportunities to support these programs and provides technical assistance.
• Develop a structural training plan/curriculum, conduct quarterly network--‐wide trainings and manage the development of tools and resources with the aim of building affiliates’ anti-poverty and financial education.
• Conduct on-site monitoring and assessment visits to affiliate sites for training purposes, ensuring high quality programming.
• Lead the design, development, implementation, management and evaluation of the IDA and other similar programs, including conducting needs assessments, developing program plans, and monitoring local programs to ensure.
• Through community outreach and partnership building, connect HIAS affiliates with programs or services that support the facilitation of skills development and help refugees on a pathway to new and sustainable lives.

Washington, DC

• Vice President of Operations, Northeast National Program Manager, Credit Counseling Program Management:
• Oversee and manage Credit Counseling and 700 Credit Score Communities (CSC) program, providing vision, strategy, and on-going program development, support, and enhancement
• Track, analyze, and report data compared to goals and expectations of programs - Program Analysis to senior management and partners
• Create partner reports to ensure that data and deliverables are met according to Grant agreements
• Participate in partner calls reporting on outcomes of the Credit Counseling and 700 CSC Programs
• Conduct monthly audits on counselor client files to ensure compliance with policy and procedure, providing feedback as to findings of audits

Washington D.C. Metro Area

- Manage, coordinate, and build partnerships with Federal, State, and Local community leaders to expand the mission of the organization- Research and analysis of trends in financial literacy and education - Ensure accuracy of information in all NDI generated materials and communications with and between national partners/funders and state and local level.

Sacramento, CA

• Operations:
• Oversee logistics of branch operations including site visits to ensure compliance; including managing and monitoring daily activities and productivity of a team of up to 30 counselors
• Conduct annual branch audits to ensure compliance with company expectations
• Assist other departments in the development of operational procedures
• Responsible for the adherence of all company policies and procedures for the region
• Manage the planning and delivery of over 35 First Time Homebuyer Workshops in CA and OR

Richmond, Virginia Area

- Investigate and settle automobile and bodily injury claims in a fast paced environment with limited supervision- Independently operate a drive-in inspection to appraise automobile damages

Richmond, VA

- Daily reconciliation of bank accounts for 5 companies- Maintain accounts through use of Quickbooks - Human Resources Manager, new staff orientation, manage 401K accounts as well as health insurance for all employees- Track inventory and order stock/supplies as needed, package and ship retail items- Prepare reports for owner and general manager regarding.

Wilmington, North Carolina Area

- Evaluate and negotiate settlement of first and third party automobile, property, and bodily injury claims with check writing authority of $20,000.00- Complete full investigation and make liability decisions- Customer service, sales- Evaluate customer risk to company profitability- Represent the company in Small Claims Court

Raleigh-Durham, North Carolina Area

- Advise students and parents on eligible programs and loan debt management- Process and verify Federal grant and loan applications- Disburse funds in a timely manner, and review, interpret, and apply Federal regulations- Assist in hiring and training new Financial Aid Officers throughout the campuses in North Carolina

Richmond, Virginia Area

- Receive inbound sales calls from existing and potential customers offering a wide variety of financial products, including checking and savings accounts, CDs, and money market accounts

Richmond, Virginia Area

- Sales Department: Make outbound calls to existing and potential customers - Special Project: Manage the due diligence portion for the sale of the home equity portfolio- Home Equity Department: Sales/loan specialist - sell loan/lines of credit to current and potential customers - Collections Department: Arrange for debt repayment or establish repayment.