Keith E. Johnson Email & Phone Number

New York, New York

Boston, Ma

Wanting to bring my knowledge of Boston to visitors of all budgets, I created this three mile walking tour through AirBnB Experiences. The purpose is to highlight the best tourist spots and local gems that the city has to offer. Since I started the tour, I have received over 60 five-star reviews."What made this my favorite experience was Keith's charming personality that made me feel like my old friend who moved to Boston was showing me around the city." - Hope, MI"I wish we knew a Keith in our next vacation spot." - Gary, VA"He knows the city better than a native, because his perspective brought him to identify the things most people miss, while still being very knowledgeable of the area and history." -Derek, WA"The most authentic tour of Boston you will ever experience." -Shahla, TX"I never felt like I was part of an agenda. It is more than obvious that he loves this part of his life. We were like old friends swapping stories. If you want to experience something intimate, diverse and authentic, TAKE THIS TOUR! You will not regret it." -Beatrice, MI

Boston, Ma

Breaking away from the profession of architecture, I left the cubicle life behind to reorient myself down an alternate career path of hospitality and tourism. My passion for travel and love of people led me here. Responsibilities included:• Ensuring excellent customer service & professionalism• Meeting & exceeding guest expectations• Recommending local restaurants & attractions to guests• Communicating effectively with all hotel departments• Handling cash & credit card payments for billing• Answering phone calls & booking hotel reservations• Understanding all room types & up-selling accordingly• Maintaining full flexibility in my weekly shift schedule

Boston, Ma

Working on an as needed basis, I led ESL students from all over the world with different cultural backgrounds on various day trips around Massachusetts. Responsibilities included:• Guiding groups of students in different settings• Maintaining flexibility in my schedule to travel• Obtaining knowledge about various destinations• Marketing the tours to students at ESL schools• Helping students improve their English• Communicating with bus drivers & customers

Buderim, Queensland, Australia

Initially hired for a brief assignment while backpacking abroad, this opportunity quickly flourished into a full-time position working remotely from the U.S. for an Australian architect. While working on a variety of international projects, and being in a two man team, I gained an increased level of autonomy. Responsibilities included:• Managing a 24 hr. flexible schedule due to time difference• Preparing cohesive & detailed construction documents• Meeting deadlines through efficient time management• Maintaining effective, yet remote, communication

Melbourne, Australia

Between both hospitality positions, I was able to gain further insight into the customer service industry while learning about Australian culture. I worked a variety of shifts ranging from serving in casual settings, bar-tending at corporate functions and catering large upscale events. Responsibilities included:• Providing prompt food & beverage service to patrons• Handling multiple forms of payment & foreign currency• Serving alcohol at corporate & informal gatherings• Assisting with the preparation of meals

Collingswood, Nj

What began as a high school / college internship, grew into a full-time position upon graduation. I worked closely with a diverse group of architects, engineers, designers, and other professionals on a variety of projects. Over the years I broadened my experiences while successfully meeting the firm’s goals. Responsibilities included:• Communicating with clients & fulfilling their needs• Training office staff in the drafting software• Designing code-compliant architectural spaces• Conducting meetings with sales reps & contractors

Newark, Nj

Appointed to this work-study program position, I helped manage the circulation desk while assisting and interacting with students on a daily basis. This was crucial in developing my communication and customer service skill sets.