A passionate and engaging technology leader with over 20+ years of IT Business Operations experience within several operation areas of IT. These verticals include Intelligent Automation, Technology Business Management, Data Quality, Vendor Management, and Business Process Improvements within the financial services and big box retailer industries. He has the ability to be strategic in goal planning and execution but also demonstrates an authentic “get in the weeds and get dirty” work ethic with his team in day to day problems and solutions. This mentality has allowed him to build credibility within organizations and deliver success in the workplace. Over the past 3+ years, primarily responsible for Intelligent Process Automation delivery and operations, which includes Robotic Process Automation, Artificial Intelligence, Machine Learning, BPMS, OCR/ICR, Low Code tools, and other technologies. With a team spanning the globe, he has provided over $30M in operations savings through automation projects and ongoing automation platform stability. Past responsibilities includes IT Infrastructure Technology Business Management, including Cost Allocations/Transparency and Data Quality. Skilled in Apptio software, Data Quality methods, Vendor Management, Third Party Vendor Management, Business Process Improvement, Contract Negotiation, and Business Analysis. Strong operations professional with a BBA focused in Marketing from Georgia College and State University.
Listed skills include Vendor Management, Business Analysis, Process Improvement, Contract Negotiation, and 2 others.