Keith Gallagher

Keith Gallagher Email and Phone Number

Compliance Specialist, Partner Liaison at Constant Contact @ Constant Contact
waltham, massachusetts, united states
Keith Gallagher's Location
Melrose, Massachusetts, United States, United States
Keith Gallagher's Contact Details

Keith Gallagher personal email

n/a
About Keith Gallagher

Keith Gallagher is a Compliance Specialist, Partner Liaison at Constant Contact at Constant Contact. He possess expertise in customer service, html, salesforce.com, email marketing, css and 18 more skills.

Keith Gallagher's Current Company Details
Constant Contact

Constant Contact

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Compliance Specialist, Partner Liaison at Constant Contact
waltham, massachusetts, united states
Website:
constantcontact.com
Employees:
939
Keith Gallagher Work Experience Details
  • Century 21 Property Central Inc
    Real Estate Agent
    Century 21 Property Central Inc May 2016 - Present
    Wakefield, Massachusetts, United States
    Designations/Memberships:• Real Estate Agent since May 2016• Greater Boston Association of Realtors• Massachusetts Association of Realtors• National Association of Realtors• Stoneham Chamber of Commerce• Property Information Network• Realtor.com
  • Constant Contact
    Compliance Specialist
    Constant Contact Jan 2016 - Present
    Waltham, Ma
    • Ensure Constant Contact customers are marketing and delivering emails successfully.• Manage internal compliance escalations from customer support, sales, and partner channels.• Consult with small businesses, non-profits, and partners on best practices to avoid email delivery and performance issues.• Onboard new partners and help them stay compliant with our terms and conditions.• Monitor provisioned accounts for email scams using Splunk software.• Review account email statistics to make sure spam guidelines are met.• Manage compromised accounts.• Monitor accounts potentially using prohibited content.• Write cases in Salesforce for account review to help educate best business practices.
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  • Constant Contact
    Account Review Specialist
    Constant Contact Nov 2013 - Jan 2016
    • Act as an advocate for Constant Contact's email best practices and demonstrate the benefits of being a "trusted emailer" with our customers. Demonstrate a sense of urgency when responding to customer issues and use guidelines established by the Compliance and Delivery team to bring about resolution in a timely manner. • Act as first point of contact for customer inquiries on all compliance related issues such as list reviews, confirmed opt-in, list management practices, and account cancellations. May also act as a backup for billing and general email and survey support inquiries. • Develop in-depth knowledge of Constant Contact's compliance policy and procedures and mastery of customer service skills training curriculum.
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  • Constant Contact
    Customer Engagement Specialist
    Constant Contact Sep 2009 - Nov 2013
    • Act as first point of contact for customer inquiries on billing, compliance, and technical inquiries.• Educate customers on anti-spam policies and resolve technical issues by integrating use of HTML and CSS.• Recommend and aid in the creation and management of customer social media applications as well as troubleshoot browser, operating system, and email client issues.• Recommend e-mail marketing best practices and assist in customer retention and business partner relations.
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  • Mbna Mastercard
    Sales Represntative
    Mbna Mastercard 2002 - 2004
  • Pioneer Medical Systems
    Client Services
    Pioneer Medical Systems 2000 - 2002

Keith Gallagher Skills

Customer Service Html Salesforce.com Email Marketing Css Microsoft Office Management Saas Social Media Social Media Marketing Crm Marketing Training Java Operating Systems Customer Driven Constant Contact Putting The Customer First Leadership Sales Social Networking Customer Relationship Management Software As A Service

Keith Gallagher Education Details

Frequently Asked Questions about Keith Gallagher

What company does Keith Gallagher work for?

Keith Gallagher works for Constant Contact

What is Keith Gallagher's role at the current company?

Keith Gallagher's current role is Compliance Specialist, Partner Liaison at Constant Contact.

What is Keith Gallagher's email address?

Keith Gallagher's email address is kg****@****act.com

What is Keith Gallagher's direct phone number?

Keith Gallagher's direct phone number is +178147*****

What schools did Keith Gallagher attend?

Keith Gallagher attended Middlesex Community College.

What skills is Keith Gallagher known for?

Keith Gallagher has skills like Customer Service, Html, Salesforce.com, Email Marketing, Css, Microsoft Office, Management, Saas, Social Media, Social Media Marketing, Crm, Marketing.

Who are Keith Gallagher's colleagues?

Keith Gallagher's colleagues are Shaun Ladewig, Jane Song, Ronald Raymond, Usman Badami, Marisa Chiappini, Latonya Houston, Sanketh K.

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