Deliver technical assistance to assigned large commercial, industrial accounts; present proactive solutions to help customers resolve energy and growth issues with products, services, and partnerships.Build and enhance relationships with assigned accounts by providing service on efficient, sustainable energy use, load management, cost/benefit analysis of equipment; and rate and billing analysis.Participate in Division and corporate-level project and program planning, implementation, and evaluation; collaborate with peers on a variety of Division and corporate issues

Responsible for new business development and expanding market growth into new areasDevelopment of relationships with current clients Cross sell/up sell relevant products and services that best fit clients needsWrite up pricing contracts based on scope of project Ensure that client expectations are met with regard to deadlines, quality control and follow-up items

• Generate new business by adding new clients as well as up-selling and cross-selling other products and services within existing client relationships• Accountable for performance attainment of targeted budgeted revenue and goals • Develop, nurture and grow relationships throughout all levels of the clients’ organization with a focus at the decision making level as well as internally within Experian• Provide accurate and timely communications across Experian teams by ensuring all departments are well-informed and know their roles and responsibilities in helping to meet the needs of the client• Encourage all departments to coordinate and work closely and effectively together• Ensure that client expectations with regard to deadlines, quality control and follow-up items are met• Conduct negotiations for pricing, processing, legal, contracts, and billing• Possess a positive assertiveness with the highest level of customer focus

• Research client needs and decipher how to bundle Experian’s products that can best meet the needs of the client• Accepted only the highest quality output leading to and achieving the client’s expectation• Ability to analyze client requests, interpret client needs and offer solutions• Assist with coordination of information to be used for preparing, producing and pulling together the resources for responding to “request for proposals”• Ability to work across all Experian teams, verticals and product lines• Identify client’s marketing goals and objectives and develop solutions utilizing Eperian’s marketing products and services• Possess clear understanding of client objectives, translate and document clear, concise job instructions

• Plan, schedule and conduct various meetings throughout different stages of projects• Manage and prioritize multi million dollar projects for several major clients• Prepare necessary documents required by external review board• Respond to client with pricing proposals based on project requirements• Update MDS database with to track project progress and maintain all necessary files

• Serve as liaison between clients, sales, and other Experian personnel• Coordinate, compiled, organized, and maintained information required for use with Experian systems• Was chosen to act as interim department supervisor during restructuring phase of company• Responsible for quality control and delivering product to client on time

• Supervise a team of 15 employees which involved interviewing, hiring, training, orientation, conducting personnel reviews, as well as employee termination• Conduct weekly department meetings• Deal with customer complaints or concerns when needed to be escalated• Compile departmental statistics and reports

Screened, interviewed, hired, placed, and terminated all applicants/employeesProcessed and filled incoming client ordersCalculated pay and bill rates for employees and clientsActed as liaison to several major clientsPerformed quality assurance calls on employee performanceHandled customer and employee concerns and complaints

Supervise a team of 3 employees Performed site inventories of products and uniforms to unsure accuracyResponsible for maintaining current customers as well as growing business salesScheduled and conducted client visits to ensure customer satisfaction