As an eCommerce technology leader, I excel in driving digital transformations and deploying global e-commerce solutions. My experience helps me spot opportunities and act quickly.At Sysco Corporation in Houston, Texas, I led a $75 million technology portfolio focused on Customer Digital Experience. This increased Sysco’s US market share by 5% in a $300 billion food market.Before Sysco, I held mid-level management roles at Hewlett-Packard from 2002 to 2014. I managed multiple B2B and B2C eCommerce projects, including a global transformation for HP’s Quote to Cash ERP system, boosting online sales by 20% and saving 40% in operational costs.Noteworthy Achievements:Developed and executed a comprehensive roadmap to implement behavioral analytics capabilities across technology platforms (web and mobile apps), enabling self-service access for sales teams and integration with internal systems, resulting in a 20% increase in revenue growth in first year by enhancing assortment, search, recommendations, and sales reporting.Partnered with C-suite to forge new partnerships and business proposals, leading to the deployment of a cutting-edge Go-to-Market strategy that generated $40 million in annual revenue.Established a collaborative environment through agile methodologies, fostering communication and accountability among 32 global team members. This resulted in a 20% reduction in project bottlenecks and enhanced overall team productivity and pride.Hard Skills: Program Management, Strategy, Jira, MS Project, Planview, Cloud Platforms, BigCommerceI look forward to bringing my expertise to the Director of Program Management role, driving strategic initiatives and delivering impactful results.To connect with me on opportunities or lessons learned through my experiences, contact me at email: humphreylkeith@gmail.com
Listed skills include Business Analysis, Software Project Management, Sdlc, Requirements Analysis, and 17 others.
