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Keith Humphrey personal email
As an eCommerce technology leader, I excel in driving digital transformations and deploying global e-commerce solutions. My experience helps me spot opportunities and act quickly.At Sysco Corporation in Houston, Texas, I led a $75 million technology portfolio focused on Customer Digital Experience. This increased Sysco’s US market share by 5% in a $300 billion food market.Before Sysco, I held mid-level management roles at Hewlett-Packard from 2002 to 2014. I managed multiple B2B and B2C eCommerce projects, including a global transformation for HP’s Quote to Cash ERP system, boosting online sales by 20% and saving 40% in operational costs.Noteworthy Achievements:Developed and executed a comprehensive roadmap to implement behavioral analytics capabilities across technology platforms (web and mobile apps), enabling self-service access for sales teams and integration with internal systems, resulting in a 20% increase in revenue growth in first year by enhancing assortment, search, recommendations, and sales reporting.Partnered with C-suite to forge new partnerships and business proposals, leading to the deployment of a cutting-edge Go-to-Market strategy that generated $40 million in annual revenue.Established a collaborative environment through agile methodologies, fostering communication and accountability among 32 global team members. This resulted in a 20% reduction in project bottlenecks and enhanced overall team productivity and pride.Hard Skills: Program Management, Strategy, Jira, MS Project, Planview, Cloud Platforms, BigCommerceI look forward to bringing my expertise to the Director of Program Management role, driving strategic initiatives and delivering impactful results.To connect with me on opportunities or lessons learned through my experiences, contact me at email: humphreylkeith@gmail.com
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Program Management | Ecommerce | Product Strategy | Cloud PlatformsSysco Oct 2014 - Apr 2024Houston, Texas AreaLed a multi-year enterprise wide program to improve the end-to-end customer digital experience. Achieved DevOps transformation, reduced time to market from months to weeks and implemented a technical foundation for an eCommerce platform consisting of leading edge Microservices architecture to improve overall system reliability and application performance. Directed a project to enhance the mobile application’s core features, including real-time and offline inventory updates, benefiting over 200 field Sales Consultants.Negotiated and influenced vendors to secure contracts with a 15% discount on services, resulting in an annual cost savings of $1,250,000 and improved profit margins by 8%.Innovated by using Asana’s AI-powered Smart Summaries, swiftly understanding project updates and tracking resource management. This led to informed decisions and a 30% increase in project progress -
It Project Manager -- Ebusiness | Project Management | AgileHp May 2002 - Aug 2014Houston, Texas AreaSenior Project Manager for E-business Systems, Hewlett-Packard, Houston, TX Committed Practitioner of Scrum, Extreme Programming and Lean Kanban for the transformation of HP’s Customer E-business Experience Program aimed at providing a new integrated e-business platform and digital experience for customers. Successfully delivered three major multi-year projects at the enterprise level, recognized and awarded HP Invent Outstanding Performance Award by the CIO for consistent successful implementations that resulted in 24x7 Application availability, 30% reduction of inserted defects and delivered 100% of planned scope of what the business wanted to deliver on time.Collaborated closely with business sponsors on requirements and goals, quickly turned them into actionable items into a product backlog that defined the business priorities and customer valueServed as Chief Scrum Master, worked with multiple scrum project teams from 3rd Party Vendors to reach maximum velocity, averaging 200 story points/day to 300 story points/dayUnified the teams under a single project vision, reinforced Agile principles and standards across teams, identified the interdependencies across teams early and collocated all teams to one location to enable osmotic communication -
Software Engineering Manager | Architecture | C++ | JavaCompaq Computers Feb 1988 - May 2002Houston, Texas Area1st level Engineering Manager for 10-person team responsible for software architecture and application programming standards for the company’s consumer device division. Supported multiple engineering projects and guided teams to use Object Oriented Programming and Java development Managed effectively by working with employees to develop new skills and encouraging frequent feedback and communication thus, being recognized by the organization as having the best high performing teamReduced Software development costs by 30%, implementing an offshore development model by establishing a software development center in Bengaluru, India to handle development support of windows device drivers -
Application Developer | C++ | Data ManagementIbm Aug 1990 - Feb 1998Houston, Texas AreaCoded the software development of the User Support Systems for the space station. Coding done in C++ to develop the graphical user interface that integrated with the sensors that collected raw data from the environment. Achieved Team performance award from peers for providing development support for a major implementationRecognized for developing a program module that checked for data dropouts and alerting monitors
Keith Humphrey Skills
Keith Humphrey Education Details
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Information Technology Project Management -
Management Of Information Systems
Frequently Asked Questions about Keith Humphrey
What is Keith Humphrey's role at the current company?
Keith Humphrey's current role is Strategic focus on Delivery of Technology Solutions in Omnichannel | eCommerce | Mobile and Gaming Applications | Agile/Scrum Coaching| PMO | Strategic Program Management.
What is Keith Humphrey's email address?
Keith Humphrey's email address is keith.humphrey@hp.com
What schools did Keith Humphrey attend?
Keith Humphrey attended Southern University And Agricultural And Mechanical College At Baton Rouge, Uw Professional & Continuing Education, The George Washington University - School Of Business, University Of Phoenix.
What skills is Keith Humphrey known for?
Keith Humphrey has skills like Business Analysis, Software Project Management, Sdlc, Requirements Analysis, Agile Methodologies, It Strategy, Program Management, Project Portfolio Management, Pmp, Integration, Vendor Management, Project Management.
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Keith Humphrey
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