Keith Inch Email & Phone Number

London, Gb

London, England, United Kingdom

Redmond, Washington, United States

· Briefing PM supporting our Retail/CPG executive engagements. Continue to deliver results for our field teams while collaborating with our Industry Experts to provide world-class briefings to our top S500 customers.· Collaborated with the Modern Work business group to help redefine and improve our Teams solution to improve the briefing experience and tools during our normal rhythm of business. · As the dedicated liaison between the Customer Engagement and Business Applications teams, I… Show more · Briefing PM supporting our Retail/CPG executive engagements. Continue to deliver results for our field teams while collaborating with our Industry Experts to provide world-class briefings to our top S500 customers.· Collaborated with the Modern Work business group to help redefine and improve our Teams solution to improve the briefing experience and tools during our normal rhythm of business. · As the dedicated liaison between the Customer Engagement and Business Applications teams, I actively recruited, updated our content presentation decks, and managed team escalations for all Business Applications engagements. Show less

Greater Los Angeles Area

· Managed Cerritos store location for three months prior to being promoted to lead the Innovation store in Century City. Attained the 2nd highest growth in KPIs for H1, greatly increasing our revenue, cloud sales, services delivery, and community engagement.· Managed a team of 37 direct reports remotely as we support our SMB, SMC and enterprise customers through sales and support. Our training team assists S500 corporations and commercial customers with Modern Workplace training and… Show more · Managed Cerritos store location for three months prior to being promoted to lead the Innovation store in Century City. Attained the 2nd highest growth in KPIs for H1, greatly increasing our revenue, cloud sales, services delivery, and community engagement.· Managed a team of 37 direct reports remotely as we support our SMB, SMC and enterprise customers through sales and support. Our training team assists S500 corporations and commercial customers with Modern Workplace training and increasing MAU while upgrading their M365 licensing.· Piloted high-visible marketing campaigns with HQ, including Career-Ready which targeted recent grads and women returning to the workplace in collaboration with six external partners and LinkedIn. · Organized the largest gaming tournaments for MRS: The official moderators for UCLA/USC eSports clubs as well as a Star Wars non-profit gaming tournament with over 200+ participants. Created a week of activities for E3 with partnership with the Xbox and Gears studio for GOW5 exclusive launch party. Show less

County Dublin, Ireland

· Delivered an eight-month consultancy project for the Dell EMEA Executive Committee.· Analyzed the trends and growth of the Hyperconverged Infrastructure industry.· Provided detailed timelines and costs to improve key business functions within this category.

Palo Alto, Ca

· Responsible for administration and management of executive sales meetings.· Managed and trained event staff to showcase our IoT products during tradeshows and conferences.· Brand Ambassador and Liaison between third party vendors and product teams.

San Diego, Ca

- Awarded Sony MVP 2010.- Responsible for improving sales performance through better processes, technology and methodologies.- Assisted in the development of a communications portal for the stores, The Dot, and a new training platform, SELearning. - Combine hands-on knowledge of the business with training needs to ensure we increase the level of customer satisfaction and overall product sales.- Conduct interviews and broadcasts for key product launches and company initiatives… Show more - Awarded Sony MVP 2010.- Responsible for improving sales performance through better processes, technology and methodologies.- Assisted in the development of a communications portal for the stores, The Dot, and a new training platform, SELearning. - Combine hands-on knowledge of the business with training needs to ensure we increase the level of customer satisfaction and overall product sales.- Conduct interviews and broadcasts for key product launches and company initiatives with the PR teams and teaching others about Sony’s broad product offering.- Successfully recruit, train and orient personnel for new store openings.- Consulted with the Global Sales and Marketing group to create, adapt and revise a New Concept store design for the modern consumer. - Played a key role in the opening of the Sony Global Flagship store in 2011, identifying best practices and improvements for sales personnel in addition to the daily management and operations for the store. - Deliver a high energy approach to creating the right team environment, balancing operational excellence and creativity while measuring individual and team performances.- Partner with the HQ training team in the planning, coordination and delivery of product and sales training to store personnel. - Developed training videos to accelerate sales to align selling resources with the greatest opportunities in the most cost effective ways. Show less

Master Of Business Administration (Mba)

Activities and Societies: Class President Certificate in International Business Development (Shanghai) Certificate in Corporate.

Ba, International Business And Economics

Activities and Societies: Additional Major in Political Science Semester Abroad - Italian Culture & Civilization (Florence) Semester.