Customer Success Manager
CurrentCreating win-win relationships with internal and external customers.
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Keith Brown is listed as Helping businesses realize value in their B2B and B2C SaaS based products. at Demandbase, a with 345 employees, based in Mountville, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Keith Brown.
Keith Brown previously worked as Customer Success Manager at Demandbase and Leadership roles in B2B and B2C SaaS based products at Listrak. Keith Brown holds Computer Science- Business Adminsitration, Computer Science from Bloomsburg University Of Pennsylvania.
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I'm thrilled to announce that I've joined the Demandbase team as a customer success manager (CSM).
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Mountville, Pennsylvania, United States
Creating win-win relationships with internal and external customers.
Lititz, Pennsylvania, United States
Listrak is a multichannel marketing company (SaaS), specializing in email marketing.DemandbasePoint person for the marketing team's strategic relationship with Demandbase and the sales team. ABM Certification: Foundations (2024) and Account-Based Experience (ABX) Certification (2024). Programmatic Display AdsProduct Owner: Designed a new marketing channel, programmatic. Programmatic shows personal display ads to new and existing customers across the Internet… Show more Listrak is a multichannel marketing company (SaaS), specializing in email marketing.DemandbasePoint person for the marketing team's strategic relationship with Demandbase and the sales team. ABM Certification: Foundations (2024) and Account-Based Experience (ABX) Certification (2024). Programmatic Display AdsProduct Owner: Designed a new marketing channel, programmatic. Programmatic shows personal display ads to new and existing customers across the Internet. Responsibilities included: (1) discovering a vision for the product; (2) communicating across all internal departments and targeted external customers; (3) hiring industry consultants; (4) discovering and hiring strategic partner, Adacado; (5) working with the Scrum team on features, A/B split testing, and rollout; (6) after launch, providing sales support and leading monthly customer meetings; and (7) working with the Scrum Master in facilitating ongoing updates to the product. Within a year of its launch, Listrak was winning approximately 50% of the contracts against Listrak’s primary competitor, Criteo.ReplenishmentProduct Owner: Designed Listrak's 2nd retailer focused SaaS based product, Replenishment. Replenishment automatically identified reorder-able products for customers, such as shampoo, then automatically sent emails at the optimal time. Conversion rates jumped from an average of 4% to 31%. During my 19-year career at Listrak, I performed the following functions: (1) Sales: Sold complex, custom websites to business owners; (2) Business system analyst; (3) Project manager; (4) Strategic Research Analyst: technical liaison between marketing team and sales team, handling technical challenges with SEO/SEM, Demandbase, Twitter (X), LinkedIn, and Facebook; (5) Product Owner: Discussed above; (6) Director/Manager: Managed 12 employees that included programmers, designers, account managers, and SEO/SEM. Show less
Lancaster, Pennsylvania, United States
Cimbrian (formerly PPT) created a proprietary CMS (Content Management System) application for state agencies. Post sales, I worked with these agencies in migrating existing websites' date, providing training, and ongoing support for installations.
Wyomissing, Pennsylvania, United States
Worked as a liaison between the business units and the technology department. Most project were small, disparate projects. During my seven plus years at Meridian Bank, there were seven takeovers (buyouts) of the bank. The owner of the bank was Core States Bank.
Laureldale, Pa
Lead an internal team to design, program, train and release Replenishment, a PC application that modeled the optimal inventory at each of Boscov's 23 stores. It placed the right product, in the right store, at the right time. The primary programing tool used was NOMAD, that provided a bridge between the mainframe and PC environment and had a PC based programing language.
Bethlehem, Pennsylvania, United States
Contel's Medical division sold billing software that was sold to medical offices.Roles: Project manager, implementation, training, ongoing support, and connecting doctors with doctors to showcasing clients.
Other employees you can reach at demandbase.com. View company contacts for 345 employees →
Alma Lozada
Colleague at DemandbaseGreater Chicago Area, United States
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Anoop Pt
Colleague at DemandbaseDaly City, California, United States
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Sai Vinay Katta
Colleague at DemandbaseHyderabad, Telangana, India
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Mithilesh Trivedi
Colleague at DemandbaseGreater Hyderabad Area, India
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Sangya Sarap
Colleague at DemandbaseHyderabad, Telangana, India
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Ritu Mondal
Colleague at DemandbaseDelhi, India
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Kiran Naik
Colleague at DemandbaseBengaluru, Karnataka, India
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Lindsey Hollingsworth, Csep
Colleague at DemandbaseAustin, Texas, United States
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Nikita Kapoor
Colleague at DemandbaseHyderabad, Telangana, India
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Tyron Boucher
Colleague at DemandbaseNew York, United States
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Quick answers generated from the profile data available on this page.
Keith Brown works for Demandbase.
Keith Brown is listed as Helping businesses realize value in their B2B and B2C SaaS based products. at Demandbase.
Keith Brown is based in Mountville, Pennsylvania, United States while working with Demandbase.
Keith Brown has worked for Demandbase, Listrak, Cimbrian, Meridian Bank, and Boscov'S Department Store, Llc.
Keith Brown's colleagues at Demandbase include Alma Lozada, Anoop Pt, Sai Vinay Katta, Mithilesh Trivedi, and Sangya Sarap.
You can use AeroLeads to view verified contact signals for Keith Brown at Demandbase, including work email, phone, and LinkedIn data when available.
Keith Brown holds Computer Science- Business Adminsitration, Computer Science from Bloomsburg University Of Pennsylvania.
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