Keith Kilpatrick Email & Phone Number

Houston, Texas, United States

AMERICAN DIRECT 2021-Present American Direct is a contract hardware distributor, an Access Control Platform owner and has National Commercial Integration capacity. The projects are supported from door openings to the technology systems that manage them. American Direct is one of the only companies combining Division 8 and Division 28 product, services, and expertise to deliver integrated security solutions at the physical door opening. Division 28 Solutions Engineer, (American Direct) Houston, TX.• Provide job estimates and scopes of work to Sales and the Customer• Research documents and designs from each bid spec to determine the security needs from Divisions 8 and 28• Provide a customer cover letter, equipment list, custom narrative for each selection and product data sheets for each project proposal• Build projects to include full integration of access control, video surveillance, elevator dispatch, turnstiles, visitor management system and integrated intercom• Introduce multifamily and hospitality entry unit solutions combined with common area access control and security• Worked projects over a million dollars• Extensive use working with Bluebeam to highlight and dissect project drawings, Division 8 door schedules and hardware sets and apply them to the Division 28 Access and Security requirements• Used customer specs, but also had the opportunity to value-engineer many of the same projects• Created new forms to help streamline project documentation

Houston, Texas, United States

Dowley Security is a Security Market leader. They are a full-service technology provider specializing in advanced security solutions for critical infrastructure, education, government and commercial markets. • Provided job estimates and scopes of work for Sales and the Customer. • Pulled specs and designs from each project to determine the security needs from the industry standard Division 8, 27, & 28.• Energized the Team with new project presentation ideas.• Streamlined proposal delivery times to Sales to present to the Customer• Site walks with Sales team to verify and/or highlight the right security solutions.• Worked projects over a million dollars.• Used Customer specs but also had the opportunity to value-engineer the same projects.• Built several new customized quick forms for the Sales team so they can return instant costs to the Customer.• Built an operations access control and video surveillance handoff form for the Techs.• By engineering the projects, identifying the solutions and knowing the products, gray inventory is dramatically cut.• Outstanding on time project delivery and win rate

Houston, Texas, United States

STANLEY SECURITY 2007-2020STANLEY SECURITY provides a wide range of security products and a complete line of valued-added services as an industry leader. With over 75 offices across North America, Stanley Security has a Global reach, with a local touch. Company offerings include Intrusion, Access Control, Video Surveillance and Fire Alarms.Sales Estimator Engineer, (Stanley Security) Houston, TX. • 2017 – Helped inspire a new estimator position to control margin erosion by assisting sales in reviewing and help engineer most of the security designs• Positioned myself to continue to project manage and hand-off newly created projects to Operations and deliver an accurate solution to the customer• Streamlined project delivery process by implementing a training platform that standardized sales quotes, product selections and operation’s delivery methods• Estimator position helped increase revenue by 25% over budget in 2018 and cut gray inventory by 80%• This position also aided Stanley Security, South Texas Branch to ease up to #1 in U.S. and Canada• Worked closely with the local sales team in Houston, San Antonio, Austin and across the US to aid in security system designs including access control, video surveillance, fire alarms premise security• Continued to energize sales for the proper solution based on the customer’s requirements• Developed a sales training program for my counterparts and the sales team to standardize quote presentations• Helped control job margin erosion by identifying the best product for the solutions• Created and fine-tuned design drawings for the Installation department and the end user• Developed strategic relationships with vendors and customers• Motivated Sales by working side by side and coaching them to get the best results by streamlining proposals and standardize estimates for the customer and operations

Houston, Texas, United States

• A preferred role • 2017 – #1 in the country as a project manager noted for overall job cost control• Sidelined with sales to verify all customer solutions were provided• Managed multiple projects simultaneously, as well as maintain margin erosion control• Maintained strong time management, communication, on-time delivery and project red lines • Identified the best contractor for the project; negotiated labor costs and confirmed timelines• Document project progress including performance, timelines, risks, issues and achievements to maintain project course and critical path.• Provide regular updates to the team, management, and customer on work performed, plans, budget, and overall status.• Larger projects required timeline detail and construction schedules• Managed security installations on many Government, Data Centers and high security facilities• Conducted onsite meetings with customers to discuss job start schedules and progress• Managed customer expectations across the project lifecycle.• Introduced an early-stage process to review projects for accuracy before it was released to the Customer. This process has now developed into a new Sales Estimator standard position in the Company's U.S. market.

Greater Houston

• Responsible for 11 service techs and 6 subcontractors in the Houston, San Antonio and Austin markets• Adhered to company policies and procedures and verified they were followed by every tech• Verified and scheduled employee training when needed and sufficiency of vehicle inventory• Measured tech time on each account and highlighted an expectation• Ensured the safety of techs and customers within the workplace• Managed the budget for the service department; controlled security department spending• Maintained a very high customer satisfaction rate• Hired and trained security staff and verified all techs had appropriate licensing• Continued to maintained the region's UL records.• Held weekly meetings to discuss department performances and conducted tech performance reviews

Greater Houston

HONEYWELL SECURITY/HSM SECURITY (Now known as STANLEY SECURITY) 2004-2007 Honeywell Security was sold and became HSM Security, later purchased by Stanley Security. Honeywell and HSM was a security industry leader that provided and installed a full line of security electronic security systems, including Intrusion, fire alarms, video surveillance and entry access systems for commercial businesses worldwide.• Relocated from Southern California to Houston to manage the South Texas market in 2004• Energized and revived the Houston market from #38 branch to #2 in the country, just behind the #1 branch in Santa Ana, CA• Allocated resources appropriately and efficiently to key areas of work so priorities were covered adequately• Responsible for the P&L for Houston, San Antonio and Austin markets• Kept the Security Operations Manual up-to-date for use by all on-site security personnel to cover duties, individual instructions for each post, attendance, use of security equipment, dress standard and training• Maintained an on-site security UL monitoring station and UL records.• Controlled branch spending and maintained vehicle fleet• Hired and trained security staff and verified all techs had appropriate licensing• Worked closely with Human Resources to regularly schedule and continue to provide the Company’s HSE training program. • Held weekly meetings to discuss branch performances and conducted employee performance reviews• Motivate and drive team members by working side by side and coaching them to capture outstanding results by defining vision, goals, and objectives by providing effective strategies and developing individual strengths.

Santa Ana, California, United States

• Managed projects with Santa Ana and the Los Angeles branch; interacted with Riverside and San Diego• Managed the Operations department Safety training• Key responsibilities were similar to the Houston, Texas Branch Project Management position listed above