Keith Knapp Email & Phone Number

Fort Lauderdale, Florida, United States

Totality Platform is a Brian Dass company that operates in the niche of Hospitality & Travel. Totality Platform offers a range of timely products, software tools, sales and marketing support and technologies designed towards improving customer experience, streamlining workflow and growing your business. Creative, flexible and capable-we are Totality Platform. Brian Dass is our guru of Hospitality Technology with over 30 years of relevant industry experience.As Totality Platform Managing Director, I will introduce our own & contracted third party highly vetted products and services to my network. Our aim is to present you with our portfolio with comprehensive information on a product-by-product basis, set up a complimentary demo, take a consultative approach to our meetings, ensuring you have everything you need to be able to make a quick decision on how you would like to move forward.We guarantee competitive pricing & terms. Reach out 24/7 to me, help me to understand your needs & meet your challenges head on!Connect with me via LinkedIn today & become a part of our special network.

Southeast

"Cloud-based revenue management software and revenue strategy solutions."As Regional Director of Sales, I was tasked with establishing & executing strategies by undertaking competitive research, platform determination and target audience identification. I was engaged in effectuating pre-planned strategies for accomplishment of performance milestones.My role embraced the accountability of strategizing and creating territory sales plan along with steering new Revenue Management Software (SaaS) sales across Southeast U.S. market. I identified streams for revenue growth & developed marketing plans to build consumer preference.Augmenting sales volume and maximizing profit, he significantly contributed in recognizing & developing new business opportunities. I headed the process of introducing new customers to implementation team as well as established relationships with and secured contracts from net new customers to achieve Revenue quotas in the assigned region and accounts.Key Accomplishments: ★Facilitated company in attaining largest global Q1 sales and 2nd highest sales producer globally YTD (ARR $500K) by surpassing Q1 sales target by over 300%

Miami/Fort Lauderdale Area

"Reserve a hotel room during the daytime"In this role, I was involved in developing, establishing, and maintaining sales & marketing strategies to open and expand Dayuse.com portfolio across Miami/Fort Lauderdale, New York City, Orlando and Washington, D.C. I leveraged extensive knowledge of the territory and networking resources for executing business plan to target potential candidates.My accountabilities included formulating, directing, and coordinating marketing activities and policies to promote products and services, working with advertising and promotion managers. He built and promoted strong, long-lasting customer relationship and understood current and potential customers’ needs.Furthermore, I was engaged in leading a range of innovative business development initiatives and fostered collaborative client relationships to deliver exceptional customer service. I created compelling marketing campaigns using strategies to encourage clients and showcased abilities to produce results.Key Achievements:★Efficaciously surpassed Q2 and Q3 sales goals in partnership acquisitions through consultative sales and revenue strategies★Established the Florida and Washington, D.C. market for the Dayuse.com model and accomplished approximately 60 hotels sign up

Fort Lauderdale, Florida

"Innovative, cloud-based data proven solutions for hotels to maximize revenue."At TravelClick, I established successful sales and marketing strategies to meet and exceed new and renewal sales goals across Fort Lauderdale, Palm Beach, and Bahamas markets. I researched and identified market product data, industry trends and competitor information for development of new strategies; produced sales forecasts, product revenue targets and individual budgets.Improving organization’s market position and achieving financial growth, I initiated & maintained relationships with key decision makers, clients & stakeholders in addition to developing and managing a robust pipeline of sales opportunities through both outbound and inbound means. Also, I provided support to distributors in the assigned sales territory and work with distributors to generate new lead.Key Accomplishments: ★Achieved 98% progress to goal in 2016 and 104% YTD in 2017 ★Revenue Management and Business Intelligence Reporting tools, CRM, GDS and Digital Media, Web and CRS solutions★Successfully led negotiation of prices and contracts alongside acquired and maintained comprehensive understanding of legal ramifications of contracts

Fort Lauderdale, Florida

"Freedom, flexibility and control over their technology, providing hotels with powerful reservations solutions that optimize revenue."As Senior Account Manager, I held the responsibilities of maintaining and building revenue for independent hotels and management companies across New York City, Washington, D.C., Florida and The Caribbean, Bahamas, and Mexico with account value of $87M. My accountabilities included spearheading over 200 accounts across New York City and Washington, D.C. as well as over 300 accounts across Florida, Caribbean, Bahamas and Mexico and delivered training to partners on the Pegasus CRS, Lanyon plus provided annual Consortia and Corporate RFP recommendations.While delivering quality service in line with company vision, mission and strategy, I managed the implementation of best practices in all relevant business functions and ensured fulfillment of business requirements. I assisted the continuous improvement in all areas of business with quality, productivity and operational efficiency, and cost control/reductionAdditionally, I drove the success of Top Tier Accounts by understanding and anticipating clients' business needs, strategies, and objectives while proactively managing schedules, customer pipeline and renewals to meet quarterly objectives.Key Accomplishments:★Boosted revenue up to 40% year-over-year★Augmented revenue and REVPAR goals by establishing hotel partner business plans and quarterly audits, targeting global promotional initiatives ★Successfully sold and initiated web solutions entailing web design, GDS media booking engines, social media, and pay-per-click campaigns★Raised awareness and revenue by organizing annual travel agent familiarization trips and 30 trade shows annually ★Acknowledged as Sales Person of the year in 2006

New York City

As Marketing Manager, I managed leading key accounts entailing Best Western, Hilton, IHG, Starwood, and Wyndham along with top producing independent accounts and management companies, contributing to the development and execution of strategic and tactical marketing plans to drive rapid sales growth.My accountabilities included analyzing customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies along with conducting market research to identify effective promotional methods and negotiate media contracts. I identified effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly.Furthermore, I worked with executives to determine budgets and targets and developing pricing strategies for products and services. I was engaged in identifying target markets and developing strategies to communicate with them as well as exploring ways of improving existing products and services, and increasing profitability.Key Achievements: ★Effectively produced $84M in gross sales through the acquisition and management of inventory, rates and exclusive promotions★Secured exclusive market promotions and flash sales for various prominent partners including Orbitz, Ebookers, HotelClub★Increased market presence, developed brand awareness, and grew revenue by evaluating key market periods and trends to develop marketing plans ★Successfully negotiated new merchant partnership contracts and ensured existing partners entailing Orbitz suppliers across New York City and New Jersey as well as sustained parity across all channels

New York City And Miami

"Freedom, flexibility and control over their technology, providing hotels with powerful reservations solutions that optimize revenue." As Senior Account Manager, I was responsible for maintaining and building revenue for independent hotels and management companies across New York City, Washington, D.C., Florida and The Caribbean, Bahamas, and Mexico with account value of $87M. My accountabilities included spearheading over 200 accounts across New York City and Washington, D.C. as well as over 300 accounts across Florida, Caribbean, Bahamas and Mexico. I provided training to partners on the Pegasus CRS, Lanyon and provided annual Consortia and Corporate RFP recommendations.While delivering quality service in line with company vision, mission and strategy, I managed the implementation of best practices in all relevant business functions and ensured fulfillment of business requirements. I assisted the continuous improvement in all areas of business with quality, productivity and operational efficiency, and cost control/reductionAdditionally, I drove the success of Top Tier Accounts by understanding and anticipating clients' business needs, strategies, and objectives. I proactively managed schedules, customer pipeline and renewals to meet quarterly objectives.Key Accomplishments:★Boosted revenue up to 40% year-over-year★Augmented revenue and REVPAR goals by establishing hotel partner business plans and quarterly audits, targeting global promotional initiatives ★Successfully sold and initiated web solutions entailing web design, GDS media booking engines, social media, and pay-per-click campaigns★Raised awareness and revenue by organizing annual travel agent familiarization trips and 30 trade shows annually ★Acknowledged as Sales Person of the year in 2006