Md, Cx Head Real Estate Division
Current
Jun 2021 - Present
AeroLeads people directory · profile
Keith L. Email & Phone Number
MD, CX Head ReDiv Keppel Ltd.
at
Keppel Ltd.
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✓ Verified August 2026
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Who is Keith L.? Overview
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Keith L. is listed as MD, CX Head ReDiv Keppel Ltd. at Keppel Ltd., based in Singapore. AeroLeads shows a matched LinkedIn profile for Keith L..
Keith L. previously worked as MD, CX Head Real Estate Division at Keppel Ltd. and Senior Vice President, Consumer Banking Group - Regional Customer Experience at Dbs Bank. Keith L. holds Bachelor’S Degree, Aerospace Engineering from Rmit University.
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Keppel Ltd.
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Profile bio
About Keith L.
Keith L. is a MD, CX Head ReDiv Keppel Ltd. at Keppel Ltd.. He is proficient in English.
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8 roles
Keith L. work experience
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Senior Vice President, Consumer Banking Group - Regional Customer Experience
Focused on developing customer experience management capabilities & embedding standardize practices regionally.
Nov 2016 - Jul 2020
Senior/ Vice President - Improvement Program
Develop, built & delivered improvement strategies, capabilities & services to drive a culture of continues improvement within the bank. Driving human centered design thinking to innovate the customers' experience.
Dec 2010 - Oct 2016
Vice President - Technology & Operations
Operations head of Channel Services (Consumer Banking Operations) which contained Self Service Banking, Claims & Payments, Cheque & Giro operations. Managed operational cost, resource, productivity, service delivery levels, quality, employee engagement, process improvement, risk & controls. Liaised with business partners to support new products & initiatives and managed vendor outsourcing agreements that supported Self Service Banking & Cheque operations.
Jun 2007 - Nov 2010
Manager - Service Excellence Methodology
In-charge of group wide 6 Sigma/Lean project quality & accreditation process. Also oversaw & coached North East Asia region Black-Belts (sponsor engagement, training, mentoring & project delivery).
Apr 2005 - May 2007
Assistant Vice President - Value Engineering
Full Time Black Belt resource for 6 Sigma Programs in Technology & Operations. Led key projects & coached Greenbelts candidates to streamline operations.
Aug 2002 - May 2005
Six Sigma Black Belt & Engine Overhaul Engineer
Black Belt in Lean Six-Sigma - in the office of continual improvement for Asia Pacific - Engines & System. Part of the team that implemented lean-sigma approach successfully to transform engines repair & overhaul business in Singapore. Overhaul Engineer for aircraft auxiliary power units & turbo propeller engines providing technical expertise in setup, repair & testing.
Sep 1996 - Jul 2002
Engineering Consultant
Post Mechanical Engineer in Power Generation. Design of turnkey power generations requirements and the review of tender submissions.
Jul 1995 - Dec 1995
1 education record
Keith L. education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Keith L. work for?
Keith L. works for Keppel Ltd..
What is Keith L.'s role at Keppel Ltd.?
Keith L. is listed as MD, CX Head ReDiv Keppel Ltd. at Keppel Ltd..
Where is Keith L. based?
Keith L. is based in Singapore while working with Keppel Ltd..
What companies has Keith L. worked for?
Keith L. has worked for Keppel Ltd., Dbs Bank, Standard Chartered Bank, Honeywell Aerospace, and Kta Tenaga Sdn Bhd.
How can I contact Keith L.?
You can use AeroLeads to view verified contact signals for Keith L. at Keppel Ltd., including work email, phone, and LinkedIn data when available.
What schools did Keith L. attend?
Keith L. holds Bachelor’S Degree, Aerospace Engineering from Rmit University.
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