Resourceful, flexibility, enthusiasm, project deadlines, presentations, reports, detailed analysis using complex business systems; those are a few of the skill set I possess in my armoury. Soon after graduating I have gained employment in reputable companies and have given my all in tasks, this has seen me rise in the ranks to senior member of staff and overall practising business management in line with my degree. Recent experience includes managing day to day sales and operations of overall business whereby strategic planning and effective team management ensuring working towards a common goal. Office procedures are second nature coupled with excellent PC skills and the ability to communicate confidently at all levels. Alongside delivering the company’s overall financial position through strong work ethic, professional demeanour and proactive approaches. Always on hand to be able to provide support for sales representatives on front line regarding urgent issues dealing with routine requests from customers should they have any concerns or senior managers such as requests for business planning quotes or delivery of project as I have been part of an amazing team launching a multi-million pound fitness facility. Furthermore, I am responsible for timely delivery of products to our customer which varied from equipment’s of the leisure facility, raising PO’s, managing costs, arranging external contractors, budget usage for any repairs and improvements of a building. Finally, managing key performance indicators (KPI’) of both the company and staff to ensure we were working towards the vision and be successful against our competitors and delivering efficiency taking into account the changing economic climate. I have a passion for developing others and have geared my studies and work experiences to enable me to embark on a new career in any sector as I have worked across many companies even as three jobs at the same time. I feel comfortable working in a fast-paced environments and possess a proven ability to ensure that standards; policies and communications are understood and implemented accurately.
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Coding Enthusiast And BeginnerSelf-EmployedLondon, Gb
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Coding Enthusiast/BeginnerSelf-Employed Jan 2021 - PresentGetting to grips with python and writing my first lines of code.
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Foreign Exchange TraderMyself Mar 2020 - PresentStudying to apply basic analysis of foreign currency exchange to trading.
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Center ManagerGreenwich Leisure Ltd Jun 2014 - PresentLondon, United KingdomResponsible for the day-to-day operation of the leisure centre, ensuring the health and safety of staff and customers, and guaranteeing the highest standards of service whilst delivering the business financials agenda. Furthermore, budget management, setting and achieving targets, designing/implementing quality systems, health and safety procedures, and communicating with colleagues and key stakeholders. This includes the allocation of and supervision of staff and resources to enable the smooth operations of the facility. - Building excellent rapport with new and existing clients to ensure repeat business- Emailing quotations- Accounts Management- Being accountable for service area performance, including preparing and monitoring service area budgets, income targets and business plans.- Providing visible leadership to all service area staff, ensuring they are motivated and operate at high levels of both performance and efficiency. - Ensuring the facility is prepared for use in accordance with the planned programme. - Ensuring that all areas of the facility are maintained to the highest possible standards of safety, cleanliness, security and operational effectiveness and efficiency. - Providing visible leadership to facility staff, ensuring they are motivated and operate at high levels of both performance and efficiency. - Contributing to managing the performance and on-going development of staff. - Maintaining a clear customer focus and high visibility within the centre, proactively developing and maintaining high standards of customer care. - Ensuring compliance with all organisational policies and procedures, including those for finance and revenue protection. - Supporting other operational departments where appropriate.-Assisting the General Manager in implementing any Management Systems, maintaining all operational standards, records, and financial procedures in accordance with instructions and regulations. -
Business Development ExecutiveRockefeller & Co., Inc. May 2013 - Oct 2013Greater New York City Area- Liaison between all levels of the business customers - Combination of client care and office duties were the main responsibilities assigned at this establishment.- Experience and understanding of cultural differences in doing business with international colleagues and customers- Providing walk-in clients and existing clients with information whereby they can utilise the space- Delivery of services ranged from making a booking to corporate events- Provide sales training and sales support to all current and new staff- Cash handling - Accurately preparing end of day reports and cash reconciliations- Account management when cash is brought to the office- Supportive communication to all colleagues - Completing all duties including producing addition special reports to managers for their use
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Retail Sales AssistantSports World Sep 2010 - Dec 2012Responsible for the running and success of the Store. Ability to motivate and drive the team through targets also to ensure your store is the best it can be. Working alongside the team, coaching and developing them to success by being an example and leading from the front.- Proactively support Store Management to drive store performance across all departments with creative flair- Ensure delivery of the brand is in line with all visual merchandising guidelines- Championing company culture and values as an Ambassador of Sports Direct.com- Promote compliance within the team to adhere to company policies and procedures- Supporting Store Management to Maximise sales and product availability whilst controlling costs- Maximise sales and product availability whilst controlling costs- Delivering high quality of service to customers- Assisted with store inventories - Empowering duties and working closely with team to achieve targets- Senior staff promotion in a matter of weeks due to my go-get attitude- Product specialist where I was able to tailor my service to the customer needs to ensure all sales were closed- Working with HR where I would train new staff alongside the buddy system to ensure they recognise their own potential- A high level of commercial awareness- Target driven with a strong desire to succeed- Able to achieve results through others, by leading and developing the team- Proven track record of building strong working relationships and being able to influence others- Highly organised, structured and proactive approach to meeting deadlines- Able to work well under pressure- Able to communicate at all levels to the highest of standards
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Sales AssociateMars Oct 2011 - May 2012London- M&M's Brand Ambassador - Up-selling to customers to increase revenue- Contribute to the success of the store by driving specific business metrics- Customer Management with excellent customer service- Accounted for all cash during the day- Delivering high level of service to large customer groups- Working alongside a large team to deliver excellent customer service and meet targets- Aiding customers with special needs -
Junior Sales RepresentativeNatwest Nov 2006 - Jun 2008Crouch End-First point of support for personal banking customers-Delivering excellent service to customers, keeping their needs and financial goals in mind at all times-Educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them- Producing detail orientated reports for managers of increase in banking accounts, financial transactions divisions- Managing transactions when assisting customers with payments- Personally dealing with customer complaints- Assisting customers with signing on for new accounts and upselling- Delegating and Training new staff- Monitoring and Improve Performance- Creating strategies to improve services and increase efficiency- Corresponding professionally across the business -
Junior AssociateBooz Allen Hamilton Jan 2007 - May 2008London, United Kingdom- Working with client’s in organizations to help solve challenges and build better business processes. - Able to conduct research and data analysis for consulting projects and produce solutions. - Create trusted relationships with client and working with teams that can identify and anticipates their needs and proposes solutions. - Solving problems, whereby looking for more areas of improvement and continue transforming the client’s organization to meet their goals. - General corporate correspondence office work- Filing away clients sensitive information- Learning to produce reports- Recording minutes of meeting- Using a wide range of office machinery to produce reports whereby creating efficiency in business processes.
Keith Michael Skills
Keith Michael Education Details
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Upper Second Class -
City And Islington CollegeBusiness Studies, Economics, Ict
Frequently Asked Questions about Keith Michael
What company does Keith Michael work for?
Keith Michael works for Self-Employed
What is Keith Michael's role at the current company?
Keith Michael's current role is Coding Enthusiast and Beginner.
What schools did Keith Michael attend?
Keith Michael attended London Metropolitan University, City And Islington College.
What are some of Keith Michael's interests?
Keith Michael has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Education, Reading, Fitness, Sports, Human Rights.
What skills is Keith Michael known for?
Keith Michael has skills like Administrative Assistants, Office Administration, Microsoft Office, Manage Client Relationships, Crm, Social Networking, Social Marketing, Managed Services.
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Keith Wright
Greater Oxford Area4swisspost.com, mailsource.co.uk, sky.com, swisspost.co.uk1 44 1483XXXXXXX
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Keith Michael
Msc Actuarial Management Graduate | Aspiring Data Analyst With Expertise In Risk Management, Predictive Modeling & Financial Forecasting | Aspiring ActuaryEdinburgh -
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