Keith Murray Email & Phone Number

New York, New York, United States

• In this role, I manage all clinical departments within a multidisciplinary practice with a special focus on prioritizing quality care and optimizing coding process. Few significant achievements in this role include:
• Improved and added billing codes, resulting in increased revenue and reduced denials.
• Rewrote job descriptions to facilitate regular performance reviews.
• Designed and implemented efficient systems and procedures across organization.
• Organized and facilitated patient-centered clinical meetings and monthly department development meetings.

Shrewsbury, New Jersey, United States

• In this role, I oversaw operations and collaborated with managers to enhance productivity. And I led recruitment initiatives and formed strategic alliances to optimize talent utilization within a team of 50+ employees..
• Created comprehensive training materials and designed programs for all company departments which resulted in reducing training duration by 25%, improving efficiency, minimizing billing errors, expediting payer.
• Managed and monitored regulatory inspections for five facilities, ensuring compliance with state requirements.
• Installed and integrated new billing and noting software across the organization.
• Introduced and expanded cutting-edge health services and products (including durable medical equipment) which resulted in enhancing patient satisfaction, increasing revenue, and decreasing patient readmissions.
• Supervised creation of marketing content across various mediums, copy, videos, and print ads.

Shrewsbury, New Jersey, United States

• In this role, I directed the day-to-day chiropractic operations across multiple locations with emphasis on enhancing productivity and providing quality patient treatment. Few significant achievements in this role.
• Trained new chiropractors in managing various office administration tasks.
• Identified and recruited talented professionals to drive business growth.
• Developed KPIs to evaluate team member productivity and treatment techniques as chiropractic physicians.
• Transformed underperforming operation by streamlining workflow processes, enhancing patient relationships, and optimizing communication to support client advocacy.
• Developed and implemented cutting-edge business analytics and reporting tool across five different locations.

Shrewsbury, New Jersey, United States

• In this role, I administered care to 130-160 patients every week. Few key achievements in this role include:
• Managed x-ray equipment in compliance with state protocols.
• Built professional relationships with lawyers, orthopedists, neurologists, spinal surgeons, and various exercise facilities.