Keith Murray Email & Phone Number

New York, New York, United States

In this role, I manage all clinical departments within a multidisciplinary practice with a special focus on prioritizing quality care and optimizing coding process. Few significant achievements in this role include:• Improved and added billing codes, resulting in increased revenue and reduced denials.• Rewrote job descriptions to facilitate regular performance reviews.• Designed and implemented efficient systems and procedures across organization.• Organized and facilitated patient-centered clinical meetings and monthly department development meetings.

Shrewsbury, New Jersey, United States

In this role, I oversaw operations and collaborated with managers to enhance productivity. And I led recruitment initiatives and formed strategic alliances to optimize talent utilization within a team of 50+ employees. Some key achievements in this role include:• Created comprehensive training materials and designed programs for all company departments which resulted in reducing training duration by 25%, improving efficiency, minimizing billing errors, expediting payer reimbursement, and eliminating need for claims rectification and re-billing.• Managed and monitored regulatory inspections for five facilities, ensuring compliance with state requirements.• Installed and integrated new billing and noting software across the organization.• Introduced and expanded cutting-edge health services and products (including durable medical equipment) which resulted in enhancing patient satisfaction, increasing revenue, and decreasing patient readmissions.• Supervised creation of marketing content across various mediums, copy, videos, and print ads.

Shrewsbury, New Jersey, United States

In this role, I directed the day-to-day chiropractic operations across multiple locations with emphasis on enhancing productivity and providing quality patient treatment. Few significant achievements in this role include:• Trained new chiropractors in managing various office administration tasks.• Identified and recruited talented professionals to drive business growth.• Developed KPIs to evaluate team member productivity and treatment techniques as chiropractic physicians.• Transformed underperforming operation by streamlining workflow processes, enhancing patient relationships, and optimizing communication to support client advocacy.• Developed and implemented cutting-edge business analytics and reporting tool across five different locations.

Shrewsbury, New Jersey, United States

In this role, I administered care to 130-160 patients every week. Few key achievements in this role include:• Managed x-ray equipment in compliance with state protocols.• Built professional relationships with lawyers, orthopedists, neurologists, spinal surgeons, and various exercise facilities.