A financial services enthusiast, I have been employed in the financial services for over 25 years. Currently I am employed as the Advice Manager for Personal Finance at Old Mutual. I act as the custodian for quality of advice (that advisers provide to customers) and the advice process in the distribution channels. This entails drafting and deployment of various advice guidelines, and the design of advice tools, requirements and processes. My responsibilities also include defining, implementing and driving best operating practices for the distribution channels from an advice perspective. Identification and addressing potential advice risks in the channels is key responsibility. To mitigate advice risks involves determining the accreditation and assessment hurdles for sales advisers and ensuring adherence to these standards. I am also consulted to provide sign-off for adviser and customer communication sign off. My previous role was as a Legal Advisor Manager responsible for legal advice in KwaZulu-Natal for the three Distribution Channels of Old Mutual viz. Broker Distribution, Personal Financial Advice and Agency Franchise Distribution. I led a team of professionals in the province in providing financial planning advice to both financial planning intermediaries and clients. Our aim was to ensure that the advice provided is legally and technically sound and is in the best interests of clients.I am an Admitted Advocate of the High Court of South Africa.I have the following academic qualifications:1. Masters in Business Administration – University of KwaZulu-Natal2. Bachelor of Law degree (LLB) – University of KwaZulu-Natal3. Bachelor of Social Science degree (B.Soc.Sc) – University of KwaZulu-Natal4. Postgraduate Diploma in Financial Planning (CFP)– University of Free State5. Advanced Postgraduate Diploma in Financial Planning – University of Free State6. Certificate in Compliance Management (cum laude) – University of JohannesburgIn my previous two positions, I administered deceased estates from start to finish, Liaised with the Master of High Court, Receiver of Revenue and other stakeholders and completed Liquidation and Distribution Accounts and tax returns. In current role I provide written and verbal advice on estate, investment, retirement, tax and business planning, drafting Wills, peruse and provide commentary on trusts. conduct legal, technical and marketing client presentations on financial planning topics, author published articles and attend monthly Regional Management meetings.