Keith Randall Email & Phone Number

Dorking, Gb

United Kingdom

London, England, United Kingdom

London Waterloo

HRBP – CP (Community Payback) and CC&I (Custody, Contracts & Interventions)Servicing CP and CC&I and assisting to deliver local HR and business objectives, focusing on the overarching organisation goals.Achievements• Developing positive relationships with stakeholders across CP and CC&I, and other areas of the business, the wider HR team and union reps.• Assisting to embed the role of HR BP within the company, moving from a very transactional HR model to a coaching and collaborative HR model.• Influential in the reform of policies, procedures and practices.• Successful resolution of a number of legacy ER cases.• Training and development of People Managers, providing “back to basics” HR training and coaching sessions, empowering people managers.Responsibilities• Attending, as the HR lead, Senior Management Team, and Business Accountability Meetings to give a strategic and operational HR perspective regarding all aspects of HR.• Promoting the company values, including Diversity and Inclusion, through the delivery of the People Plan, and wider business and HR projects.• Provide proactive and effective HR solutions, problem solving and ensuring that business needs are balanced against commercial requirements/constraints.• Bringing HR expertise to support to the Exit Plan, from a Delivery point of view, working alongside Operations, Commercial, IT and H&S.• Analysing HRMI to identify trends in both absence & attrition and partnering with the Deputy Directors and Heads of to take appropriate action to meeting the business and HR objectives for the year.• HR lead to support on restructures and other change management projects.• Establishing and maintaining positive relationships with Unions, engaging, consulting and informing at a local level.• Managing an extensive range of casework, where the complexity is beyond the capability of the HR Service Team. Coaching people management capabilities, within the HR Service Desk and People managers.

London, United Kingdom

National Express is the largest operator of scheduled coach services in the UK, providing local, regional and national transportation services; operating out of key cities, airports and train stations.Reporting to the Head of HR, I worked autonomously as the sole Human Resources Business Partner within the "South Region" with principle responsibilities for the Coach Stations and Coach Depots within my region, providing a practical "hands on" approach to all HR issues and problem solving.Building relationships with key managers and identify people management issues that are driving or limiting company success. Establishing and maintaining the relationship with the union, whilst delivering challenging business initiatives.Promoting and embedding the values through the People Agenda into deliverable plans that align with local business strategy.HR project lead on many restructures and transfers, delivering collaboratively with a positive people impact, including the closure of the well established Heathrow Coach Centre, affecting approx 160 employees, resulting in TUPE transfers (externally and an Intra-group company transfer), relocation to 3 other sites - Luton, Gatwick and London Victoria as well as planned redundancies. Coaching leaders to equip them with the right skills and behaviours to lead their teams through growth and change. Formulating and delivering a 2 day training course "HR - Putting it into Practice" for those new to mgt and those needing a refresher.Producing quality reports and analysis of data (HRMI) to generate solutions for areas for improvement and develop interventions for change in areas such as short term and long term absence, suspensions & regretted losses. Owning the ER case within my region and ensuring that all cases are dealt with effectively and in line with the Employment Law, policies, procedures and values. Partnering with regional colleagues maintaining a consistent approach to managing issues & problem solving.

Croydon, United Kingdom

TONE Scaffolding Services is one of the UK’s largest independently owned scaffolding companies. TONE is committed to continuously achieving excellent safety standards, providing the best quality services and products to clients and to only employing highly qualified and experienced operatives and staff.TONE is experienced in providing scaffolding in a variety of locations, Airports, Rail sites, Underground, Industrial sites, Historic and Listed, Commercial and Health buildings.Reporting to the Finance Director, as part of the Senior Management Team, to provide a proactive HRBP service to 3 companies within the Tone Group, comprising of approx. 280 employees across multiple sites.Meeting the demands of the changing business model, with 2016 being the most profitable and successful financial year to date, due to unprecedented business growth against a turbulent market.Effective communication and influencing skills at all levels within an owner managed business.Stakeholder Management of Operations, Commercial, Compliance and Central Teams.Resource Planning to ensure contracts are managed, within a high staff turnover industry, leading the effective recruitment of senior employees, liaising with agencies and negotiating rates.Managing the Part-time HR Administrator, effective delegation of work considering time constraints.Successful resolution of ER cases, problem solving, as well as successfully defending tribunal claims.Implementing and developing policies and procedures to ensure best practice and compliance.Analysing and presenting HRMI to the MD and FD

Brighton, United Kingdom

Sodexo is a leading global catering and facilities management business.Contract position, partnering with business leaders and client contacts to enable the delivery of HR solutions to maximise people and business performance within on one of Healthcare’s flagship NHS contracts employing around 1000 employees over 2 sites.Leading on driving a change in behaviours of managers and supervisors from being reactionary and “for the moment” firefighting to proactive and seeing the wider picture.Focused “hands on” ER dealing with both high volume and highly complex matters. Problem solving and dealing with legacy issues.Reporting to the Operations Director and managing the HR AdministratorMaintaining a positive, partnering relationship with the trade unions (GMB & Unison) & attending the JNCC meetings. Effect liaison averting possible industrial actionLeading the implementation of HR policies, procedures and practicesAnalysis of HRMI and producing comprehensive reports highlighting trends and formulating solutions to manage this.

London, United Kingdom

Carillion Services was one of the UK’s leaders in outsourced facilities management, providing a fully integrated solution for their clients.Business partnering a regional multi key account business throughout London and the South East, creating and providing HR solutions to approx. 3500 employees.Contract position for the purpose of project managing a restructure of the overheads and integration of a 1,500 employee organisation, acquired through a share acquisition. Following a period of discovery, working with the Transition Director to plan the restructure of overhead departments including, HR, Business Development and Compliance; through the removal, redefining and creating of new roles, as well as reinforcing the message of business as usual to the highly profitable organisation.Project managing and leading multiple projects, including the restructure of the Libraries and South East London Met. Police contracts. Supporting an office relocation, ensuring work stream leads were striving towards the overall project.Reporting to the HR Director and managing a team of 3 HR Advisors. Being a subject matter expert, providing advice and coaching the HR Advisors through complex HR cases and projects.Continuation of support to my key accounts, rolling out the Measuring Performance and Development Programme to Account Directors and key stakeholders.

Sutton, United Kingdom

G4S Secure Solutions (UK) Ltd, is the UK’s leading security company. The company provides specialist security solutions to over 5,000 customers across a range of sectors.Delivering HR solutions to a £100M+ business, within both National and Regional portfolios covering approx. 4000 employees, across the South East, South West, Central London, RBS and Gurkha Services business units (BU).Reporting to the Managing Director, Secure Solutions – South, and establishing myself as an integral member of the EXCOM Management Team. Participating and contributing in 5 monthly Business Unit Business Review Meetings. Working closely with the EXCOM to develop and implement the People Plan.Providing pragmatic and commercially driven HR advice, guidance and management to all levels of the business on complex employment matters, managing employment risks.Leading multiple restructuring/right-sizing and change management programmes.Assisting operational managers with bids, TUPE, mobilisation and demobilisation as well as client and union liaison and presentations.Reducing costs, through coaching managers on the management of disciplinary, grievance, absence management and restructuring programmes.Succession planning and talent mapping in conjunction with the Business Directors and Managing Director.Coaching and acting as a point of escalation for the Management Advice Centre (HR Shared Service).Planning, running and attending the GMB Local Negotiating Committee meetings.Policy and process review to ensure best practice is maintained and consistent approaches are adopted.Management of terminations, compromise agreements, ET3s and COT3 agreements.Designing improved and effective workshops for Operations and Employee Managers to ensure compliance to HR processed and develop relations between employees, their managers and the Union.Built a HR cost dashboard to capture costs and drive commercial improvement through value added initiatives.

Epsom, United Kingdon

Atkins is the largest engineering consultancy in the UK, the largest multi-disciplinary consultancy within Europe, and the seventh largest design firm in the world.Working with business leads across the Atkins Corporate functions, acting as an operational business partner.HR Lead on many redundancy programmes, including a 90+ programme requiring collective consultation, working with business directors and leading the process across the four HR regions.Working with the Group Finance Director, devising an exit strategy for senior members of Atkins, identifying future resource requirements to support the reshaping of the Group Finance business.Regional lead in TUPE programmes, both mobilisations and demobilisations. Assisting in establishing the HR Bid Directory to support the business bid process. HR Lead in many change management programmes, including increasing the working hours across the whole of the Highways and Transportation Business to utilise the billing process in order to increase the revenue.Taking a lead on complex employee relations issues, management of ET3s and COT3 agreements, mentoring less experienced/junior HR colleagues in the resolution of such matters and being an escalation point for the shared service centre “AskHR”.South East HR lead within the Process Review and Improvement Group, looking at all HR processes & procedures, as well as identifying possible trends and placing proactive measures in place to prevent further issues escalating.Management of the Salary Review on-line process ensuring fairness and consistency.Taking part in competency based interviews for senior roles within the Atkins Corporate functions.Establishing collaborative working practices to fully support a “one HR” culture, challenging, influencing and supporting colleagues

Dartford, United Kingdom

Global market leading pharma manufacturing company (to cGMP regulations) of Film Coatings, Modified Release Technologies and Excipients products and services for tablets and capsules for the Pharmaceutical IndustryActing as deputy for the Human Resources Manager, providing a full Human Resources service to a highly regulated, multi-site business within the UK and Europe, Middle East & Africa (EMEA) region of Colorcon Limited as well as their subsidiary, Micron Technologies Limited. Approx. 400 employees within the EMEA Region.Part of the Global HR Team with representatives from the US, EMEA and Asia/Pacific regions, chairing the monthly global co-ordination meeting on a rotational basis. Managing the Human Resources/Payroll Administrator and the Human Resources Consultant, delegation of tasks considering the time scales and work load capacities within the team.Servicing offices in Germany, Italy, France, Spain, Hungary & Russia ensuring compliance with local labour laws. Helped drive the company forward to achieve its goals and aims. Providing a value added service to the stakeholders through managing change and the facilitation and implementation of appropriate HR & people policies and strategies to meet the business demands.Providing training for managers on policies and procedures, including Recruitment, Disciplinary, Staff Absence and other management issues.

Dartford, United Kingdom

Promotion of the Operating Principles, Company Values, and core competencies through the HR policies and procedures. Acting as the first point of contact for Disciplinary and Grievance issues.Supporting staff working shift patterns.Formulating the Global Travel Policy, setting guidance and procedures.Development of Standard Operating Procedures.Human Resources representative at the monthly Health and Safety meetings.Working with managers and staff to gain Investors in People Award.

London, United Kingdom

London, United Kingdom

London, United Kingdom

Cipd

Btec National Dip In Business & Finance