Keith Randolph Email & Phone Number

Houston, Texas Area

Manage, supervise, lead, develop, and coach a team of 4 – 5 Regional Infrastructure LeadsOversee and validate all IT Infrastructure demand spend for Manufacturing and ensureappropriate integration with business plans and performance.Oversee business continuity planning and implementation where related to IT infrastructureto safeguard IT information and assetsReview infrastructure service levels provided to Manufacturing by central services and/orthird parties ensuring an optimum and meaningful set of service definitions, performancestandards, with fully costed service level agreementsEnsure IRM requirements, including behaviors required of supplier staff, are included insupplier contracts, specify performance levels and actively monitor supplier performance oncontrol effectiveness and those behaviors.

Greater New Orleans Area

E2E accountability for the delivery of IT services and solutions that deliver business value.Aligning IT priorities to business outcomes, understanding business needs, dilemmas, issuesand aspirations while making sure the business understand the IT storyDeveloped an integrated business and IT strategy, emphasizing opportunity areas where ITcan most effectively deliver business value.Demand management, ensuring both Operate and Delivery understand and can deliver whatthe business views as success.Partnering with the business, TaCIT and external markets to drive innovation

Managing all Infrastructure consumer demand and the E2E delivery in accordance withGlobal IT policies.Responsible for building and maintaining vendor relationships, as well as, escalatingappropriately breach of contractually agreed SLA's.Managed Norco Site infrastructure project implementations and focal point for central GI-Dplanning and operation bodies on situations or planned changes.Responsible for IRM Trust Domain (TD) compliance and the sites TD DashboardCreated RTIST a virtual team of Infrastructure Leads across the US charged with aligningUS Refining site IT with Global Downstream Infrastructure.

Norco, Louisiana

Project Engineering systems analyst, draftsman, E&I Designer.