Keith Ray Email & Phone Number

United States

• Manage security staff responsibilities surrounding access control, patrols, and incident reporting across the extensive Faculty of Arts and Science premises comprising 200 diverse buildings, including administrative.
• Assist in the supervision of the day-to-day operations to ensure smooth functioning.
• Effectively manage scheduling for approximately 5,000 to 7,000 hours. Ensuring optimal coverage across all security post.
• Organize the creation, revision, and implementation of standard operating procedures (SOPs) for all employee assigned locations, ensuring consistency and efficiency across operations.
• Plan, direct, and coordinate security activities to ensure all students, employees, staff, and guests are safe.
• Conduct comprehensive training sessions for security staff, encompassing task delegation, performance evaluation, and disciplinary actions when required, ensuring a high level of competency and adherence to standards.

Somerville, Massachusetts, United States

United States

Greater Boston Area

Banquet and catering events

Boston MA

• Longwood Security at Community Service Division 2005- 2017Manager of Communication Operations Boston, MA
• Manages payroll and scheduling for over 75 officers at 18 different locations
• Dispatch Call Center, receiving and dispatching calls via telephone, in person, and over the radio, from burglar, panic, and fire alarm systems, and monitoring CCTV systems and GPS for 16 patrolling units
• Reviews officer’s reports, coordinates the appropriate responses, and makes notification of various situations to a successful conclusion Longwood Security at Children’s Hospital 2003-2005Night Patrol Manager Boston, MA
• Responsible for multiple locations, processed weekly payroll, wrote incident reports, performed reviews, and work schedules
• Documented the daily activities of the officers and patrolled campus access control

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.646

Education record