Personal Propositions Delivery
Dublin
Lead a team in identifying, designing and developing new customer propositions, services initiatives or processes.Source, analyse and interpret customer, competitor and market information to inform and support proposition design.Lead the development of internal proposition communications and delivery. Provide specialist proposition training and advice to front line areas. Develop and motivate the team to achieve the team goals, underpinned by positive engagement, acknowledgement, feedback and teamwork.Work closely with senior colleagues on the annual business planning process to influence the definition of solutions to underpin the business strategy.Ensure excellence in Operational Risk Management, consistently demonstrating impeccable standards while maintaining/enhancing customer relationships.