Keith Smith Email & Phone Number

Managed qualification and engineering samples by coordinating with engineering and manufacturing to ensure parts are tested and shipped on time to meet customer requirements.Improved reliability and quality by performing failure analysis while providing precise data and detailed reports to internal and external customers.Reduced turnaround time by consistently reporting root cause analysis in less then the required time frame and implementing corrective action.Attained additional responsibility maintaining engineering database, and processing engineering change notices while utilizing UNIX, Microsoft Access, Microsoft Excel, dBase, and SAP skills.Utilized and maintained LTX ATE testers and production pick-n-place handlers in a high paced manufacturing and engineering environment.Validated, qualified, and characterized new test programs and products. Tested and debugged boards, created schematics, wrote test procedures, and created bill of materials.Gained responsibility to setup and troubleshoot systems for EMI testing at United Laboratories (U.L.).Improved quality by conducting internal audits as member of internal quality assurance team.

Provided desktop support for 1,500 computer users in the tri-state area covering television broadcast channels: News 12, American Movie Classics, Bravo, Metro, Much Music, and Rainbow Sports.Provided installation, troubleshooting, and repair of hardware and software including Novell/GroupWise in Windows environment.Installed and configured new and existing workstations and laptops.Installed updates, patches, anti-virus software, and network printers according to each users needs within network. Key member of relocation team responsible for the relocation and reconnection of 1,000 users to LAN and WAN during move of Cablevision’s headquarters from Woodbury, Long Island to Bethpage, Long Island.

Supervised work-study students.Setup laboratories for college lab sessions.Maintained all instruments and electronic equipment used in the chemistry, physics, and electronic labs.

FAA repair station that provided support for numerous major airlines and the military by performing operational functional tests, troubleshooting to component level, inspecting, calibrating, overhauling, modifying, and repairing electronic and electro-mechanical avionic equipment.Coordinated with engineering staff of the United States Air Force to solve chronic flight instrument problem leading to development of new test procedures.Attained sole responsibility maintaining flight instruments for Rockwell International’s B1 Bomber.Successfully conducted required tests of flight instruments while being monitored by Rockwell International inspectors.

Performed operational functional tests, inspection, troubleshooting and debugging of assemblies, subsystems and systems to isolate fault and determine remedy for malfunction.Reduced repetitive failures by formulating systematized preventive maintenance of inertial navigation systems.Maintained gimbal platforms and replaced faulty gyroscopes and accelerometers. Trained newly hired technicians in reducing systems turnaround time.Enhanced quality and improved reliability by establishing accurate logs and record keeping of all repairs and entering data into department database.

M.B.A., Management And Leadership, 3.93 Gpa

B.S, Computer Information Systems With Minors In Computer Science And Business, 3.67 Gpa

A.A.S., Computer Information Systems, 3.90 Gpa