Keith Stephens Email & Phone Number

Indiana, United States

The Far East

I am part of a collaborative team effort in a Theater Network Operations and Security Center (TNOSC) environment and provide team workload and prioritization for myself and those appointed to my team.I lead the efforts of the VMWare Virtualization team to monitor and evaluate systems' compliance and ensure all systems are maintained and continuously monitored. I also ensure Information Assurance devices kept with the baseline and in accordance with approved documentation and policies. I ensure proper account documentation of all user accounts is kept on hand at the site. I assist in the planning and coordinating of the installation of new products and or equipment from a cybersecurity perspective.

Bloomington, Indiana Area

Ensure the confidentiality, integrity, and availability of systems, networks, and information through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools to ensure the information systems are operated, used, maintained, and disposed of in accordance with security policies and practices and initiate protective or corrective measures as required. I am required to analyze, assess, and document information assurance capabilities and services of organization information systems to establish compliance with IA requirements, identify vulnerabilities, quantify risk and ensure the network, application or IS is certified and accredited and notify the IAM and cognizant Designated Accrediting Authority when changes occur on IS(s) that might affect accreditation and/or certification. I routinely conduct announced and unannounced system security audits that include evaluation of general computer controls and computing environments as they relate to Federal, Organizational and Local IA requirements and processes and report security incidents and Electronic Spillage of classified information to the IAM and/or cognizant DAA in accordance with policy and procedures. I also conductauditing of IT systems and networks to ensure accreditation and/or certification support documentation is developed, maintained, and updated as required. I am responsible for validating and verifying systems and the security of products to detect security weaknesses in support of information assurance vulnerability management requirements and ensure security patches are installed, as appropriate. I work closely with data owners, information system owners, users and system support personnel to ensure required security clearances, authorization, and need to know are validated prior to granting access and are familiar with internal security practices for the secure use and operation of information systems.

Camp Walker, South Korea

Performed as a System Admin for the Computer Network Defense (CND) section; managed and conducted daily tasking orders on the Enterprise level Symantec and McAfee anti-virus and security vulnerability severs, in support of the Army; Plan and coordinate the data collection process for the deployment of the Assured Compliance Assessment Solution (ACAS) suite, increasing the security posture and reporting abilities of my orginization. Responsible for securing, monitoring, installing, and maintaining CND Information Systems (IS). Subject Matter Expert for Intrusion Prevention Systems (IPS), assisted with the Operation, Maintenance and the Administration of Host Based Security System (HBSS), the Symantec Endpoint Protection Manager (SEPM), Symantec System Center (SSC), Secure Configuration Compliance Validation Initiative (SCCVI), and Secure Configuration Remediation Initiative (SCRI) servers. Updated security definitions and signatures, performed manual backup procedures and validated the automated backups have successfully completed on a daily, weekly and monthly basis for the Symantec Endpoint Protection Manager (SEPM), Symantec System Center (SSC), Secure Configuration Compliance Validation Initiative (SCCVI), and Secure Configuration Remediation Initiative (SCRI) servers. Interacted and assisted the Regional Network Enterprise Centers with computer security anomalies and facilitated troubleshooting techniques. Managed user accounts and permissions for the above systems.

South Korea

Serves as System/Network Senior Administrator and Team Lead for the Swing and Mid Shift, supporting Information system and network facilities. Using sophisticated automated network and systems management (NSM) tools, performs proactive and reactive fault management tasks related to the systems and the networks, supporting tier 1 and 3 technicians when needed. Monitors and reports the performance of networks, network devices, network software, systems, system software, and executive software to proactively and reactively detect and then correct errors. Takes steps to correct complex and difficult problems encountered. Initiate and advise corrective actions by other Theater Network Operations Security Centers (TNOSC) and Army Network Operations Security Center (ANOSC), Network Enterprise Centers (NEC) or external technicians. Coordinate with organizations working on problems to ensure proper resolution and reporting occurs. Provide customer support for circuit, application, hardware, internet and system applications. Provides end user support on Windows operating Systems (7, Vista, XP, 2000, 9x and server counter parts), Windows office suite, and organizational email and system accounts. Evaluate potential IA security risks and take appropriate corrective and recovery action. Identify IA vulnerabilities resulting from a departure from the implementation plan. Analyze system performance for potential security problems. Research, evaluate, and provide feedback on problematic IA trends in customer support requirements. Diagnose and resolve IA problems in response to reported incidents and report to higher headquarters the status.

Battle Command Training Program, Operations Group Sierra, Fort Leavenworth

Served as primary Information Assurance Security Officer (IASO), Information Management Officer (IMO), and Systems Administrator (SA) supporting the information systems program in a Battle Command Training Program (BCTP) Operations Group of NIPR workstation, NIPR laptops, Cisco Routers, Cisco switches and Microsoft Servers. Planned and scheduled the installation of new or modified hardware, operating, systems, and software applications. Involves analytic and evaluative review duties related to computer networks and/or telecommunications (LAN) with primary knowledge requirements of information processing methodology, information technology, computer capabilities, and processing techniques. Monitor the ongoing operation of the NIPR/SIPR network. Receives network, communications, and related operating systems from various sources such as design centers and commercial vendors; maintains an inventory of all network hardware and software. Perform network system security support functions. Conducts system administration studies and recommends necessary IT action pertinent to all aspects of system support to include information security and assurance. Served as the Telephone Control officer, Communication Security (COMSEC) and classified systems account manager for the Battle Command Training Program Operations Group Sierra. Traveled to other military areas and advised the staff on technical/technical knowledge of the operational and performance characteristics of communications equipment, automated control and network management systems, transmission media, and the relationships among component parts of telecommunications systems to ensure adherence to local Garrison Policy and Standards. Developed and updated local Standard Operating Procedures (SOP). Advise staff on electronic communications concepts, specialized communications methods and analytical techniques in support of backbone operations and initiative in relation to the Battle Command Training Program.

Camp Walker, South Korea

Served as Network analyst and Systems Administrator, supporting Information Systems (IS) facilities, and networks operations and maintenance support. Provided enterprise level network and systems management support to ensure end-user and organizational information system service requirements are satisfied. Manage information systems infrastructure components: application software, processing platforms, executive software, data base management systems, gateways, and local and wide area networks. Monitored, reported, and supported multiple automated telecommunications infrastructures fielded by various programs and agencies such as Defense Information Systems Network (DISN), Defense Switched Network (DSN), and Tactical Network equipment to include, DOD common user network services, such as Non-secure Internet Protocol Router Network and Secure Internet Protocol Router Network to ensure proper function to meet performance specifications. Provide technical program guidance and recommendations. Used automated network and systems management tools, performed proactive network analysis, fault isolation and management tasks related to the networks supporting users.Monitored the performance of production networks, network devices, network software and executive software managed by the organization to reactively detect, isolate and correct incidents. Received and reported network performance, incident management and command guidance from higher commands. Performed account management tasks on DOD common user networks for the user and equipment. Performed duties as a Customer Relationship Management IT Support Specialist and initial point of contact for customer issues related to IT. Received telephone calls and processed customer service requests for IT support to restore user systems. Reviewed trouble calls to determine level of assistance required and directs to appropriate support group for problem resolution, if necessary.

Performe duties as a System Administrator for the Computer Network Defense (CND) section; managed and conducted daily tasks on the Enterprise level Symantec and McAfee anti-virus and security vulnerability severs, in support of the Army in Korea LandWarNet; streamline the data collection process by the redeployment of the eEye Digital Security, Retina Event Manager (REM) suite, increasing the security posture of the Korea Theater network. Update security definitions and signatures, performed manual backup procedures and validated the automated backups have successfully completed on a daily, weekly and monthly basis within the CND, Korea Theater Network Operations Security Center servers. Interact and assist the Regional Network Enterprise Centers with computer security anomalies and facilitated troubleshooting techniques on a required basis. Manage user account data and permissions in the McAfee, Symantec, and eEye REM servers and assisted users on issues and the use of platform management tools. Ensure all information assurance vulnerabilities were identified and corrected for all CND's server assets.

Advise and assist the manager, administrator, or executive in all areas of the official’sresponsibility. Carriy out special projects as assigned by the manager, administrator, or executive.Assist in program planning, policy, and procedural development. Participates in budget development for the division. Represents the manager, administrator, or executive at meetings. Assist in updating, maintaining, installing, and administrating all information systems and software or hardware. Assists with reporting all issues to upper managment. Perform all duties independantly when Senior Information Specialist is not present.

Bachelors Of Science, I.T. Netowrks Systems Managment And Design

Western Governors University network design degree has provided me with a skills set designed to ensure I can be successful as a network.

Education record