Keith Walsh Email & Phone Number

Cork, Ireland

National Beauty Distribution is a leading importer and wholesaler of products to the beauty and cosmetics industry in Ireland. We offer a bespoke PR, Marketing and distribution service to emerging brands in the beauty industry.Currently we represent a number of brands in the Irish market. These brands include major names in the hair and beauty industry including KEVIN.MURPHY, LUNA by Lisa Jordan, ELEVEN Australia, ASAP Skincare and AVEDA. We distribute these brands into the top pharmacies and salons throughout Ireland. Through innovation and customer service we have achieved category domination in many of these brands.

County Cork, Ireland

As a Customer Support Engineer, I am responsible for providing an excellent service to our Customers, Partners and Internal FireEye functions with regards to Customer Service and Operations.My responsibilities include:- Malware: False Negatives and False Positives. - Generating Security Content cases to add detection for Malware samples.- Being knowledgeable on FireEye appliances for troubleshooting and support.- Using my skills to successfully negotiate and resolve issues that may arise.- Striving to meet published service level objectives, with balanced response times.- Informing customers of status updates and providing solutions as they become known in a professional timely fashion over the lifetime of the service request.- Setting customer expectations appropriately and accurately.- Working with team members and management to identify and assist in development or improvement of process and/or Customer/Partner/Employee training opportunities- Case Management related to: Account Management, Documentation, Internal Administration, Portal Access

County Cork, Ireland

Performing for and working directly with the public.Repairing of supplied welding products.Created a system to incorporate machine repairs for customers.General troubleshooting on all office computers.Communicating with Superiors, Peers and Subordinates.Delivering excellent customer service at all times.Keeping up to date in current promotions and products.

Shrewsbury, United Kingdom

Deployed on 2 operational tours of Afghanistan.Improvised Explosive Device Detection Dog Handler (IE3D)Deployed on an overseas exercise to Kenya.Proactive, upheld high values and standards.Vehicle commander.Routinely responsible for the leadership and management of soldiers.Achieved results with minimal direction and supervision.Frequently undertook tasks delegated to me and performed them to the best of my ability all times.Gained the trust of my peers and commanders alike.

Bachelor Of Science - Bs, Information Technology

Activities and Societies: Class representative from 2nd - 4th year. Member of the student branch of the IEEE. The programme provides.

Certificate In Logistics And Supply Chain Management, Logistics, Materials, And Supply Chain Management, Distinction

Activities and Societies: Class Representative Modules included; Customer Service & Value Operations & Logistics Management Purchasing &.