Keith Watson Email & Phone Number

Brampton, On, Ca

Mississauga, Ontario, Canada

Designed and developed on the mobile changing system performing function and test coding, integration testing, and deployments into production. Assisted and supported other teams including DevOps by developing and enhancing procedures and processes and created tools and automations to simplify and accelerate tasks and workloads. Mentored junior developers to help them reach their potential through on boarding, knowledge transfers, and support.• Created a system to perform real-time confirmation, analysis, and classification of comparisons between data sets and process flow results.• Developed a process for teams to work internally or in concert with others resulting in zero idle time waiting for dependencies resulting in increased velocity.• Created a containerized LDAP server with REST CRUD endpoints to support provisioning of data for automated functional testing and development avoiding conflicting changes from multiple developers or teams.• Documented process flows, low level designs, and connectivity across multiple services and platforms that can be understood by different teams of different disciplines and technical levels from the same documentation.• Generated a tool to visually search and monitor service audit records aiding deployments, troubleshooting production issues, and code development allowing for the display of information in seconds verses several minutes.• Presented multiple times at yearly company-wide developer conferences.• Member of the emergency operations team as a first aider and floor warden.

Brampton

Designed and developed mobile applications for Android and iOS that utilize micro services to access information from distributed service providers through REST.• Researched, evaluated, and selected development environment and third party libraries to use for development.• Performed application design based off provided requirements functional documentation.• Created reusable components for UI emulating individual different devices from a single source code to maintain material design standards.

Mississauga

Performed design and development on a catalog and order management system while guiding architectural and coding standards and best practices through code reviews and mentoring junior developers.Worked on server side and user interface from design to demonstration to product management for acceptance.• Prototyped implementation patterns and wire frames for developers to follow.• Lead Scrum of Scrums meetings, tracking critical status information; updated stakeholders.• Created directive driven testing framework to accelerate creation of functional tests with minimal coding.• Monitored CI build and test results coordinating with Build and Development Teams to expedite issue investigation and resolution.• Refined procedures to prevent breakages and interruptions to other teams when working with dependencies across multiple code repositories.• Performed, documented, and presented root cause analyses to identify coding and procedural faults or deficiencies and proposed changes to prevent future occurrences.

Mississauga, Ontario

Designed and developed on BlackBerry Administration Service; specialized in all processes relating to application and policy reconciliation including performance and functionality improvement analysis and implementation. Provided assistance to front line support and handled escalations with customers directly to diagnose, isolate, and resolve customer issues.• Co-invented a patented process that automatically calculates and assigns policy settings.• Performed as Scrum Master and provided progress updates to senior management.• Collaborated with product owners during regular grooming sessions to develop user story requirements and provide input for possible improvements to functionality and user experience.• Created automation tools to allow developers to implement user interface code more rapidly.• Continued development and enhancement of a programmable rules-based reconciliation and amalgamation engine for deployment of mobile applications, security policies, and user profiles.• Analyzed customer feedback and dramatically increased performance of asynchronous job processing by changing design of how the system consumes real-time events.• Developed local on-premise version and cloud version, hosted by Blackberry and BlackBerry Business Cloud Services for Microsoft Office 365 hosted by Microsoft.• Presented new development concepts to executive leadership and during town hall meetings across the business unit.• Wrote feature design, detail design and process flow documentation to define application architecture and document requirements for developers and testers.• Coordinated with cross functional teams on API specifications and formulation of integration plans.• Investigated third-party products and tools to evaluate value and identify possible integration concerns.

Mississauga, Ontario

Designed and developed a payment processing application for Visa Commerce; created and maintained software and procedure documentation. Completed regression test application releases to confirm stability of previous functionality and isolated problems by performing manual end to end tests and automated tests on user interfaces.• Designed and developed enterprise reporting system including the front end and integration with Crystal Report Application server.• Architected reusable object-oriented development environment using Active Server Pages for an on-line debit system.• Analyzed software upgrades to identify any fixes or compatibility issues.• Interfaced with software vendors to understand benefits and challenges that may occur with an upgrade and worked out any unexpected issues that were encountered.• Took ownership of third-party related issues to ensure correct and complete information was provided and problem resolved in a timely manner. • Solved escalated customer issues on legacy software systems by working with first level support and customers directly if required, providing workarounds, patches, and hot fixes.

Oakville, Ontario

• Developed web-based applications for wireless and hand-held devices including Palm, Windows CE, BlackBerry, handspring, and phone browsers using HTML and WAP (Wireless Application Protocol).• Created business-to-consumer and business-to-business e-commerce solutions.• Upgraded a business-to-business on-line ordering system from Visual Basic CGI to a three-tier Java GUI interface connecting to a back end system using CORBA.• Implemented distributed application servers using Inprise App Server and Visibroker.• Implemented corporate Internet connectivity including mail, proxy server, packet filtering for security and virtual private networking to interconnect branches and partners securely.• Built and administered development and production servers by analyzing customer requirements for load and storage and then installed and configured required database and web services. • Assisted in development of Palm applications and integration with AvantGo middle ware for database replication.• Developed parsing libraries to decode and implement XML.• Created new technologies to send and receive EDI using HTTP, SMTP, FTP, and EDI to fax gateway.• Provided leadership and support to other development team members through training in areas of application architecture, environment setup, technologies used in the application, issuing work assignments, and troubleshooting coding issues.

Oakville, Ontario

• Headed research and development of Internet based solutions.• Developed Internet ordering of postal products for Canada post with on-line credit authorization.• Created Dell Canada’s real-time order and claims tracking site receiving over 8,000 inquires a day.• Developed secure Internet applications using Entrust 512 bit Private Key Infrastructure.• Managed development of an Internet/Intranet solution for internal communications and for external customer inquires utilizing MS Access and Oracle.• Migrated help desk call logs into a web based knowledge base for high-speed document retrieval.• Interconnected new systems with legacy systems through custom communication programs and EDI translation.• Prepared project proposals and cost assessments and manage them to completion.• Worked with customers to assess their needs and create implementation plans through workshops and meetings.• Maintained Internet access and security through a proxy server/fire wall.• Administered an SMTP Internet mail services for over 120 users.• Configured and support production and development web servers.