Coaching a team of senior technical resources to optimal delivery.

Provided servant leadership for 14-person cross-geo software development team focused on the continuous stability and enhancement of the most critical information set in Fidelity's Flagship desktop and mobile applications, the Account Information Display.Achieved a 50% increase in team velocity and acknowledged improvements to team culture and cohesion in 6 months.Achieved timely delivery of support and enhancements to mission-critical Account Information APIs and expanded internal customer set by over 40, raising the realized business value through expanded downstream use.Expanded role scope to include product ownership, value stream coordination and deliverable prioritization.

Servant Leader and Agile Coach for 8 Agile Persistent Teams. Optimized ART delivery; Created Playbooks for key SAFe roles to insure repeatability of quality process steps.; Merged teams in GAR/GAM/GER/EMEA into a cohesive and high-performing delivery engine (75M+ USD/Production Increment)

Providing servant leadership for a team of 10 software developers. Delivering and sustaining mission-critical solutions generating multi-million dollar business value across multiple value streams.

Accountable owner for incident response process and SLA/OLA performance for a 65 application portfolio.Sustaining mission-critical systems in a 24x7, high-volume manufacturing service.

Providing servant leadership for a team of 6 software developers. Delivering and sustaining mission-critical solutions generating multi-million dollar business value across multiple value streams.

Managed 3 peers in development and support of factory-deployed application portfolio.Scope including: Financial analysis, procurement, software lifecycle management.

Developed and managed operating system deployment infrastructure across multiple OS and platforms using IBM BigFix and Symantec Altiris provisioning suites. Developed hardware discovery capability for factory Unix systems with reporting through ServiceNow CMDB.Scope included software development, infrastructure configurations and deployment, contract negotiation, test automation, knowledge management, business analysis and peer and management training. Solutions included Advantest system-level and burn-in platforms, NetApp data management servers, and multiple client endpoint types

Designed, developed, integrated, and supported mission-critical UNIX OS systems and applications.Scope included SunOS SPARC, Solaris x86, HP-UX 11.x, RedHat Linux, and SuSE Linux across multiple hardware and software implementations.Chaired architecture technical review & compliance team ensuring performance and security of global solutions.