Keith Wetzel Email & Phone Number

Chicago, Il, Us

Schaumburg, Illinois, United States

Manage 7 service analysts, consisting of 4 SWAT analysts responsible for identifying & resolving process issues and 3 Federal Government analysts responsible for processing recurring maintenance / service contracts for Federal Government customers

Schaumburg, Illinois, United States

Report to the North America Service Support Business Operations Director and provide various business operation data analytics and results.

Schaumburg, Il

Managed 8 analysts, consisting of 4 resolution analysts responsible for identifying & resolving Oracle system and process issues and 4 transactional analysts responsible for transacting install agreements, work tickets, IDO repair and rental billings.

United States

Implemented, tested, & deployed a global Oracle project accounting system.

United States

Reconciled project expenses, change orders, and procured services and materials for a 233 site public Safety system deployed in Los Angeles County.

Schaumburg, Illinois

Managed 13 A/R analysts for large contract state, local government, and federal government direct, and federal reseller channels. Oversaw collections on $242M A/R portfolio ($3.4B in sales), championed PCI compliance, served as billing lead for transition service agreements (TSAs), conducted quarterly G13 audits, and managed A/R supplier purchase orders (POs).• Improved results by setting metric-based benchmarks aligned to corporation’s goals and objectives.• Identified forthcoming payments and billings by holding monthly A/R and deferred A/R reviews with analysts, driving large project and federal government channel cash forecasting and collections.• Met cash flow goals and objectives by creating, monitoring, and driving A/R performance metrics, including cash forecasting accuracy, percent current, un-applied cash and credits, and 61+ delinquencies.

Schaumburg, Illinois

Managed 15 people and 3 different credit groups (parts resellers, indirect dealers, and Vertex dealers) and oversaw credit and collections on $100M A/R portfolio ($720M in sales).• Improved YOY performance on key metrics, including reducing dormant priors and 61+ delinquencies, submitting accurate cash forecasts, and improving percent current 4 points.• Integrated corporate credit standards by assisting with credit scoring model development used in all channels (parts resellers, indirect dealers, and federal reseller), reducing order approval cycle time through efficiencies gained in setting credit limits.• Served as credit subject matter expert in revenue cycle, order management, and project accounting workshops by participating in periodic workshops to identify process and system requirements.• Directed training and development of overseas collectors, supporting transition of collector role to Krakow, Poland.• Conducted analysis with 3rd party credit card processing company, establishing method for reducing credit card interchange fees $500K per year.• Created analysis for determining cost impact of changing payment terms from 2% 10 net 30 to net 45 using NPV, IRR, and discounting cash flow analysis.

Schaumburg, Illinois

Oversaw 3 direct reports, financial management of miscellaneous projects, monthly accounting closes, financial support for CCSI, procurement for SI labor, POC reporting and adjustments, and coordination of SI weekly revenue outlook calls. System owner for SI enterprise project solution (EPS) Oracle-based project accounting system and Sarbanes Oxley (SOX) champion for SI business.• Partnered with IT on changes and upgrades, ensuring system functioned properly and met finance and accounting needs.• Reconciled GL and sub-ledger balances, closing SI accounting books timely and accurately each month.

Schaumburg, Illinois

Directed financial planning and forecasting processes for division with $1.9B in sales.• Coordinated RSD inventory and reserve reviews, providing capital and MBR planning, forecasting, and reporting and verifying product group totals aligned with total division numbers.• Ensured organization stayed on budget and utilized resources efficiently by providing financial support for Motorola’s CCSI system staging organization, including labor utilization and budgeting.

Schaumburg, Illinois

Managed processes to pursue revenue recognition opportunities and cost reductions. Achieved cost-saving goals, developed reporting tools and metrics, and interfaced with operations to ensure targets were achieved.• Analyzed cash flow, receivable and inventory turnover, fundable growth, net asset turnover, and return on net assets, determining cash sources and usage by creating monthly cash flow statements.• Contributed to annual planning and quarterly forecasting process.• Managed a summer intern and supervised a grade level E06 employee.

Schaumburg, Illinois

Reported, planned (Annual and LRP), and forecasted monthly balance sheet metrics for Motorola’s Commercial Government, and Industrial Solutions Sector (CGISS) with assets in excess of $2 billion. Analyses included cash flow, receivable and inventory turn over, fundable growth, net asset turn over, and return on net assets.• Managed processes to pursue revenue recognition opportunities and cost reductions. • Drove cost reductions to minimize sector and corporate cost P&L allocations.• Created monthly cash flow statements

Schaumburg, Illinois

• Responsible for all accounting and financial reporting for Motorola Credit Corporation's Paging Products Group, Computer Group and Acceptance Corporation. Supervised two direct reports.• Processed daily journal entries in Peachtree accounting and post month end closing entries in Oracle.• Prepared month end financial statements and account reconciliations.• Developed a "Focused Business Plan" to define strategies needed to improve our operations.• Developed a Standard Operations Manual to more clearly define the day to day operations.• Developed a Lease Rate Pricing Model.• Have planning/budgeting and P&L forecast responsibilities.

Schaumburg, Illinois

- Responsible for lease quoting, structuring, and marketing for the Federal Government Division.- Participated in the development of a standard Federal Government Lease Agreement.- Responsible for lease quoting, structuring, and marketing for the Western Area Market Division.

Schaumburg, Illinois

- Responsible for maintaining reserve requirements for Motorola's lease portfolios.- Responsible for monitoring Motorola's lease portfolio for amortization and growth.- Responsible for administrating lease repossessions. Authorized and coordinated repossession placements, re-structured customer contracts to meet specific business situations and cash flow, and monitored loss portfolio.- Responsible for monitoring departmental budgets, trial balances and P&L's for proper sales and cost allocations.- Tracked lease orders and lease fundings. Prepared the lease backlog report.- Developed contract preparation guides for various types of financing agreements to aid the sales force in documentation preparation and requirements.- Developed a policy and procedure guide for repossession related activities.- Supervised and designed a main frame based financing proposal module for C&E's Direct Sales.- Supervised the development of a voice messaging rate quoting process.- Notified customers of forthcoming true lease expirations and negotiated end of term customer options.- Developed sophisticated macro based financing models in Lotus 123 to assist internal departmental and external departmental users.

Schaumburg, Illinois

- Provided Sales Reps lease rate factors, payments, and other financial calculations using an HP12c calculator and custom Lotus 123 models. - Have developed Lotus 123 models to provide other analysts an alternative method to ease the calculation processes and developed amortization and lease credit card payment schedules for Motorola's sales force and Associates Capital (Motorola's leasing partner).

Schaumburg, Illinois

- Reviewed customer credit history for existing customers by analyzing prior open account activitiesand reviewed prospective new customers by analyzing D&B reports. - Responsible for coding and reviewing orders to ensure that all prerequisites and parameters are met.

Rolling Meadows, Illinois

- Prepared and processed equipment and software maintenance agreements and volume purchase contracts. - Monitored contract performance and account activity to ensure overall conformance to contract terms. - Worked with Marketing Reps and Account Administrators to determine prerequisites and parameters to aid in contract administration. - Notified customers of forthcoming expirations and followed up with Marketing Reps. - Developed various Lotus 1 2 3 models to enhance performance of these responsibilities.- Processed and entered customer hardware, software and equipment maintenance orders. - Tracked and audited equipment deliveries; coordinated and expedited in special circumstances, and communicated the status of such to the customer through Marketing Reps. - Created customer account records and set up and coordinate implementation of various billing options.