Providing our customers the highest-quality products, services, and satisfaction we can provide by understanding the needs and challenges of today's classrooms.

-Managing and monitoring the sales of an integrated communication structure to small-to-medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. -Assuring optimal sales team staffing and training readiness of sales professionals.

Leader of an Outside Sales and Marketing Team providing windows, roofing, and kitchens to clients in Northeast Florida.

Responsible for the leadership of a work group and/or development of broad programs or projects in support of organizational or area strategies; communicates & translates functional/operational goals into team goals; manages implementation of policies & procedures; reports to a Retail Director.Manages, through professionals and/or supervisors, the activities of a section or department. Responsible for results in terms of costs, methods & employees. Responsible for 108 direct reports.Receives broad guidance & is accountable for project or program results. Exercises considerable judgment in developing methods, techniques & evaluation criteria for obtaining results. Work is accomplished without considerable direction. Delegates work to lower-banded team members. Line of sight 1 to 3 years. Responsible for developing resolutions to complex problems that require the frequent use of creativity. Analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Job requires advanced skills within a professional discipline and general knowledge of other areas. Requires independent thinking. Demands full use and application of principles, theories, concepts and technologies.

Responsible for prospecting, cold calling, & generating new sales leads for business to business sales. Analyzed customer needs and presented integrated solutions to close sales.

As a Retail General Manager for Verizon Wireless my responsibilities were as follows:Performance Management: Responsible for driving team to achieve all key performance objectives in the store. Responsible for financial, budget, and sales reporting. Maintains knowledge of company and market promotional elements. Develop, assign and monitor sales goals for retail personnel and provide ongoing training to keep employees informed of new products, services and procedures. Staffing/Employee Relations: Develop, train and coach sales team to produce desired high performance results. Make decisions regarding hiring, promotion, and disciplinary actions. Assess individuals and team performance and initiate developmental plans to narrow competency gaps. Customer Retention: Identify and implement customer retention tools for retail store. Ensure that customers and prospective customers are treated with the highest levels of courtesy and professionalism. Resolve customer complaints in a timely and empathetic manner. Asset Management: Manage retail inventory in compliance with company standards to include budgeting, forecasting, managing appropriate inventory levels, and analyzing inventory turns. Ensure compliance with physical control standards. Market & Industry Knowledge: Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with the team.

Responsibilities included overseeing staff of 90+ employees, budgeting, forecasting, and providing excellent customer service for 1,096 customers per show; our show numbers ranged from 1 to 5 daily.