Implement a Project Management process and responsible for the collaboration and management all major projects. Integrate a user-centered product development process and led cross-functional teams spanning Business, Engineering, and Creative to meet project goals and deadlines.

Joined team to own and lead user experience, interaction design, and usability across all web and mobile products. Advanced to be a key decision maker and Manager on product strategy and concepts within a short time to also lead product development that met company vision, product direction, and brand.

Design Lead and Information Architect Consultant for the Fidelity eBusiness Design (FeB Design) Institutional Brokerage division. Provide design innovation and leadership on projects for a new web-based integrated wealth management application, partly built in Flex, responsible for the user experience, information architecture, user interfaces and interactions working closely with Product Managers, Architects, Analysts, and Developers.Serve as project team leader and focal point for all design deliverables and tasks: Site maps, wireframes, visual designs, quick prototyping, user scenarios, user task analysis, user goals, UI specifications, and usability testing.

Joined Netspoke as an individual contributor to lead, manage, create, and ‘sell’ all aspects of the user experience and UI design initiatives and deliverables for the redesign of the web conferencing product suite.Significantly increased efficiency in the product design and development process across multiple office locations and remote contributors by introducing, implementing, and evolving a user-centered design process and UI methodology.Played a key role in the integration planning and design of the Netspoke product with the parent company’s product strategies, Premiere Global Services, after the September 2005 acquisition of Netspoke.