Keith B. Email & Phone Number

Stanwood, Wa, Us

Arlington, Washington, United States

As an Area Manager at Amazon, I oversee daily operations in a fast-paced fulfillment center, ensuring safety, quality, and productivity targets are met. I lead and mentor a team of associates, optimizing workflows, managing inventory, and driving continuous improvement initiatives to enhance efficiency. My role involves strategic planning, data analysis, and collaboration with cross-functional teams to meet business objectives and deliver exceptional customer satisfaction.

Arlington, Washington, United States

Managing and coordinating operational activities to ensure efficiency and quality in service delivery. Overseeing and mentoring operational teams to drive productivity and excellence. Developing and implementing operational policies and procedures. Collaborating closely with cross-functional teams to meet project deadlines and ensure client satisfaction. Monitoring and reporting on operational KPIs to senior management. Identifying and implementing process improvements to enhance operational efficiency. Managing vendor relationships and procurement activities as needed. Manage budget and project timelines. Manage schedules for technician and dispatch to sites as necessary.

Seattle, Washington, United States

Direct, supervise, and lead the performance of field operations for the New Equipment installation side of Otis’ businessSupervised construction mechanics and installation teamsConducted field education training ensuring that we create and maintain a safe working environmentCoordinated material deliveries and issued purchase ordersDeveloped and maintained professional and productive relationships with co-workers, field employees, clients, state & local authorities, and others in contact with the job

Seattle, Washington, United States

Lead and directed the field operations for a large volume of non-contract repair and hydraulic elevator modernizationExceed annual performance metrics for performance to estimate, order margin, and revenueDeveloped a project management platform to track order life cycles, resource management, and procurement

Assisted in the onboarding of a new key accountEstablished and maintained relationships with key decision-makers to ensure customer loyalty.Reinforced value of customer relationships through summarizing initiatives and strategizing for further needs discovery.Liaised closely with internal teams and stakeholders to ensure customer needs were met.Led development of account plan to maximize profitability, revenue growth and market share.

Kirkland, Washington, United States

- Managed service and repair team comprised of 10 mechanics, helpers, and field foremanServed as company liaison for two top tier accounts with regards to service, repair, and modernization- Cut repair processing time by 25% through efficient scheduling and quality control- Improved customer and employee relations by establishing communication standards and implementation of scheduling SOPs

Everett, Washington

- Ensure that the branch’s daily repair operations run efficiently and cost-effectively. Includes reviewing and performing repair survey requests, ensuring repair booked status, scheduling repairs, completing requisitions for materials, and reviewing manpower needs-Administer a company safety program and training. Includes performing safety audits when necessary and stressing the importance of safety to all employees. - Supervise repair mechanics and apprentices, and perform job site audits. Including direct involvement in performance management and progressive discipline. - Utilize system reports to monitor repair job status, efficiencies and completion. Reviews repair billable and non-billable reports on a weekly basis. - Maintain a strong working knowledge of the overall market area, including sales backlog, service and repair volume and market penetration. - Maintain a strong familiarity of company/industry products by attending company training classes, and reviewing factory equipment updates and supplier goods. - Maintains a strong understanding of thyssenkrupp Elevator, and its regional and company mission and objectives, ethical standards and code of conduct.- Maintain up-to-date knowledge of all federal, state and local elevator industry code requirements.- Assists accounts receivable with information regarding the collection of problem accounts.

Successfully completed thyssenkrup Elevator's TOPS training program.Regularly performed quality audits to ensure that route work was completed efficiently and in a cost effective manner.Provided technical information to sales staff on the scope of work and materials needed to estimate repair work.Developed knowledge of all federal, state and local elevator industry code requirements.

Oak Harbor, Washington

• Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. • Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. • Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

Phoenix, Arizona

• Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems. • Document security transactions, such as purchases, sales, conversions, redemptions, or payments, using computers, accounting ledgers, or certificate records.• File, type, or operate standard office machines. • Perform clerical tasks, such as answering phones or distributing mail.• Prepare forms, such as receipts, withdrawal orders, transmittal papers, or transfer confirmations, based on transaction requests from stockholders

Phoenix, Arizona

• Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems. • Document security transactions, such as purchases, sales, conversions, redemptions, or payments, using computers, accounting ledgers, or certificate records.• File, type, or operate standard office machines. • Perform clerical tasks, such as answering phones or distributing mail.• Prepare forms, such as receipts, withdrawal orders, transmittal papers, or transfer confirmations, based on transaction requests from stockholders

Phoenix, Arizona Area

• Lock doors and gates of entrances and exits to secure buildings. • Answer alarms and investigate disturbances. • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Phoenix, Arizona Area

• Fueling General Aviation aircraft, Drive refueling trucks, and towing equipment• Solicit sale of new or additional services or products• Perform airfield management activities, which may include escorting passengers and or crew-members airfield via different traveling modes i.e. walking or driving of company vehicle• Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft

Walla Walla, Washington

• Provide frontline customer service to passengers • Work directly with passengers in ticket purchases, passenger check-in and flight boarding involving the heavy use of a computer based reservation program• Work outdoors in all types of weather conditions - duties include baggage and cargo handling, aircraft marshaling, and aircraft deicing

Moses Lake, Washington

• Supervise and coordinate the activities of weapons specialists/crew members. Supervisors may also perform the same activities as the workers they supervise.• Operate weapons and equipment in ground combat operations. Duties include operating and maintaining weapons, such as rifles, machine guns, mortars, and hand grenades; locating, constructing, and camouflaging infantry positions and equipment; evaluating terrain and recording topographical information; operating and maintaining field communications equipment; assessing need for and directing supporting fire; placing explosives and performing minesweeping activities on land; and participating in basic reconnaissance operations. • Provided detailed instruction for performance improvements by maintaining continuous counseling

Richland/Kennewick/Pasco, Washington Area

Directly supervised and coordinated the activities of drivers, laborers, and material movers. •Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.•Collaborate with workers and managers to solve work-related problems.•Evaluate employee performance and prepare performance appraisals.•Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.•Review work throughout the work process and at completion to ensure that it has been performed properly.

• Supervise and coordinate the activities of weapons specialists/crew members. Supervisors may also perform the same activities as the workers they supervise.• Operate weapons and equipment in ground combat operations. Duties include operating and maintaining weapons, such as rifles, machine guns, mortars, and hand grenades; locating, constructing, and camouflaging infantry positions and equipment; evaluating terrain and recording topographical information; operating and maintaining field communications equipment; assessing need for and directing supporting fire; placing explosives and performing minesweeping activities on land; and participating in basic reconnaissance operations.• First line supervisor directing the training and operation of an infantry weapons squad in preparation of deployment in support of OIF 2006-2008 and OEF 2009-2010. • Provided detailed instruction for performance improvements by maintaining continuous counseling

Bachelor Of Science (Bs), Business Management

High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: Football Wrestling Track and Field