Keith Crosslin Email & Phone Number

Basel, Switzerland

Basel, Switzerland

Manage product roadmap, including establishing development priorities with the business and customers, defining use case requirements and working with CTO to deliver software releases.

London, United Kingdom

Advised key-account customers to optimize Self-Service Analytics and use of Tableau. • Improved strategy for Self-Service Analytics at five customers by determining current analytic maturity, aligning goals with improved business outcomes, and promoting a culture of Self-Service Analytics.• Guided customers to plan and implement User Community activities like Tableau Days and Doctor/Makeover/Best Practice sessions. • Developed monitoring strategy for two large customers, with 13k+ and 5k+ users, to proactively improve performance and avoid unplanned outages.

Switzerland

Completed 8-week audit of a SuccessFactors project in escalation. Showed conclusively that the project was well managed but highlighted needed improvements in the communication between Nestlé and SAP; project was deescalated and successfully concluded.Turned around failing Hybris B2B eCommerce project by delivering three market go-lives and a major upgrade – ended as showcase for SAP Cloud business at Nestlé.• Revolved integration issues between SaaS platform and the SAP ERP system – improving uptime quality from less than 90% to 99.9%.• Converted four contracts into single contract –streamlining the project management, organization, and support model.• Coordinated multi-disciplinary/multi-national teams of architects, developers, dev/ops and support engineers.

Rockville, Md

Led team of Solution Architects that advised SAP Public Sector customers on S/4HANA and SAP Analytics Solutions.• Successfully managed and completed 6 Analytics projects, 4 in the Cloud.• Improved financial reporting performance by 12 hours with HANA and BW/HANA.• Migrated OnPrem ERP to S4/HANA on AWS Secure-Cloud.• Complemented Executive Dashboard with Self-Service Analytics at three DoD commands, slashing time needed for deep-dive analysis.• Created virtual HANA model on which audit storyboards were built, loaded by 10 different ERP systems, eliminating 2 weeks of manual data prep time every month.

Washington D.C. Metro Area

Provided solution architecture leadership during sales cycle and in delivery of projects.Participated in the HANA analytic prototypes for several federal and DoD agencies; all converted to successful projects.• Facilitated first-time certification and accreditation of SAP HANA in US DoD, which finalized $30M software acquisition contract.• Led 6 Agile sprints to introduce Self-Service Analytics at large DoD agency, including leading over 20 req. gathering sessions; configuring data, solution, and technical architecture; developing storyboards; training users; and setting up user communities.

Completed 10 successful Business Objects implementations:• Optimized 12+ Dashboards, reducing load times by as much as 97%; improved usability by eliminating non-data “chart junk,” providing single screen view in most cases.• Guided 5 different organizations to setup and manage a BI CoE to promote a culture of Self-Service Analytics.• Designed and built 4 data warehouses,1 in SQL Server and 3 in Oracle.

-Reporting solution creation primarily using Business Objects XI (BO). Universe development; provide BO training to developers and users; develop reports in webi/deski. -Oracle development: maintain data mart to support BO reporting. Data modeling, ETL script specification, development and testing.

Web site development as well as database development for small organizations. Technologies include: MS Access, html, dhtml, JavaScript, PHP, and MySQL. In all cases Keith was responsible for project management and development.

Database startup. Joined company at 100 employees, was among the last 5 when company was dissolved. Started as a Sales Engineer, worked as the Product Manager, and led the largest analytic data warehouse project for Time Warner. Showed flexibility and persistence to help out in any area that was needed.

Led all aspects of two iterations of major reinsurance company's enterprise data warehouse. Architecture included a DB2 database, Forest & Trees applications and Business Objects reporting. Also served as Senior Architect for data modeling and ETL development. Methodology employed included proof of concept prototyping for each iteration. Responsible for project management and staffing: team size ranged from 5 to 30 people depending on project phase. In addition, designed reporting applications using Business Objects.