Provides supervision, leadership, establishes objectives, interprets internal policy, assigns duties, develops work plans, evaluates performance, hears grievances and complaints, makes principal decisions on recommendations of the staff, monitors and evaluates progress towards objectives, endures maximum utilization of resources and redirects efforts when necessary. Leads and supervises the development, execution, training and evaluation of a program. Supervises a staff of professional… Show more Provides supervision, leadership, establishes objectives, interprets internal policy, assigns duties, develops work plans, evaluates performance, hears grievances and complaints, makes principal decisions on recommendations of the staff, monitors and evaluates progress towards objectives, endures maximum utilization of resources and redirects efforts when necessary. Leads and supervises the development, execution, training and evaluation of a program. Supervises a staff of professional, technical and clerical employees. Identifies specified integrity-related training needs of the Office of Professional Responsibility (OPR) Inspectors and upper level and Headquarters managers. Evaluates and assesses the effectiveness and efficiency of the total training and instructional program for an Assists the Deputy Chief Inspector/OPR in identifying and developing methodologies for the improvement of management and investigate activities. Acts as an expert on special projects, advising top management on major office issues and on special and general assignments as designated. Plans, assigns and reviews memorandums related to agency conduct. Researches, analyzes and provides expert technical advice and assistance on complex program issues. Show less

Led comprehensive studies on the tableting and encapsulating machine program, analyzing complex information systems, policies, program information, and regulations. Develop reports and presentation on study results to CBP and DEA staff and at national meetings of professional groups to identify and recommend changes to policies and procedures.Provided guidance on problem-solving issues impacting the tableting and encapsulation programs. Advise internal and external customers on… Show more Led comprehensive studies on the tableting and encapsulating machine program, analyzing complex information systems, policies, program information, and regulations. Develop reports and presentation on study results to CBP and DEA staff and at national meetings of professional groups to identify and recommend changes to policies and procedures.Provided guidance on problem-solving issues impacting the tableting and encapsulation programs. Advise internal and external customers on policies, procedures, and other technical guidance. Identify and recommend process improvements and improvements to program policies and procedures. Lead team in developing and enforcing long-range plans and internal policies related to collecting and disseminating information to DEA and CPB offices related to drug trafficking trends and threats. Show less

Spearheaded development and implementation of a monthly in-service nationwide training program for OMHA staff. Designed and executed new process for tracking training for the agency, resulting in 100% on-time reporting of employee training to meet a department-wide deadline. Developed automated email reminders for 900 employees, resulting in 100% compliance with in-house training requirements. Managed Send Word Now emergency communication system to alert over 900 employees of… Show more Spearheaded development and implementation of a monthly in-service nationwide training program for OMHA staff. Designed and executed new process for tracking training for the agency, resulting in 100% on-time reporting of employee training to meet a department-wide deadline. Developed automated email reminders for 900 employees, resulting in 100% compliance with in-house training requirements. Managed Send Word Now emergency communication system to alert over 900 employees of emergencies and natural disasters, ensuring all employees remained informed and were accounted for during emergencies and office closures.Coordinated and managed the OMHA’s Eagle Horizon 2016 national emergency preparedness exercise to test agency wide COOP readiness and capabilities, infrastructure and support, and communications processes. Managed OMHA headquarters and field office (8 offices) COOP plans and handbooks in collaboration with OMHA senior leadership Show less

Provided key HR guidance to managers, ensuring leaders had all support needed for all division HR activities, including promotions, details, increases, and performance reviews.Served as awards coordinator for the division, sending data calls for awards nominations, setting deadlines for submissions, and reviewing award documents for completion before submitting to management.Provided guidance on administrative functions and overseeing HR management, procurement, supplies, office… Show more Provided key HR guidance to managers, ensuring leaders had all support needed for all division HR activities, including promotions, details, increases, and performance reviews.Served as awards coordinator for the division, sending data calls for awards nominations, setting deadlines for submissions, and reviewing award documents for completion before submitting to management.Provided guidance on administrative functions and overseeing HR management, procurement, supplies, office equipment, micro-purchases/credit card, information management and systems, property management, management, telework program, records management and travel management. Show less

Served as principal advisor to the Director of Operations Management, providing guidance on administrative functions and overseeing HR management, space and facilities management, budget, procurement, supplies, office equipment, information management and systems, property management, and travel management. Provided recommendations to leaders on bureau facilities management plans while participating in development of long-range strategic plans. Assisted with implementation of operational… Show more Served as principal advisor to the Director of Operations Management, providing guidance on administrative functions and overseeing HR management, space and facilities management, budget, procurement, supplies, office equipment, information management and systems, property management, and travel management. Provided recommendations to leaders on bureau facilities management plans while participating in development of long-range strategic plans. Assisted with implementation of operational processes and workflows. Managed all procurement functions for the division as credit card holder. Provided technical assistance for government travel, including travel authorizations and vouchers. Developed SOPs on administrative functions, including ordering office supplies and business cards. Show less

Provided administrative support and advisement to Branch Chief at the National Institutes of Health (NIH) on critical matters including HR management, travel administration, facilities management, records management, budgeting and procurement, and information management and systems. Monitored all travel plans for division, checking all vouchers for accuracy and compliance with government travel regulations. Worked with employees to resolve any travel issues and answer travel-related questions… Show more Provided administrative support and advisement to Branch Chief at the National Institutes of Health (NIH) on critical matters including HR management, travel administration, facilities management, records management, budgeting and procurement, and information management and systems. Monitored all travel plans for division, checking all vouchers for accuracy and compliance with government travel regulations. Worked with employees to resolve any travel issues and answer travel-related questions. Promoted cost savings and green energy practices while managing purchasing and procurement for the office. Developed multiple administrative-related SOPs and training. Maintained responsibility for property management, ensuring all accountable property was controlled and accounted for. Show less