Lead Consultant - Delivery
Current
Aug 2021 - Present
AeroLeads people directory · profile
Keith Saunders Email & Phone Number
Product Development | Strategy | Agile Delivery | Leadership
at
Elabor8
1 work email found
@elabor8.com.au
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Development | Strategy | Agile Delivery | Leadership
Location
Greater Melbourne Area, Australia, Australia
Company size
Who is Keith Saunders? Overview
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Quick answer
Keith Saunders is listed as Product Development | Strategy | Agile Delivery | Leadership at Elabor8, a company with 105 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at elabor8.com.au and a matched LinkedIn profile for Keith Saunders.
Keith Saunders previously worked as Lead Consultant - Delivery at Elabor8 and Manager, Operational Performance. Contact Centre Performance and Programs at Victorian Department Of Health.
Company email context
Email format at Elabor8
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{first}.{last}@elabor8.com.au
89% confidence
AeroLeads found 1 current-domain work email signal for Keith Saunders. Compare company email patterns before reaching out.
Profile bio
About Keith Saunders
An experienced leader with a track record of delivering customer and business outcomes in the Customer Contact Technology arena. 10+ years experience in senior leadership roles covering Strategic Roadmap Development, General Management, Scaled Agile Transformation, Cultural Change, Program and Project Delivery, Stakeholder Engagement, Contact Centre Technology and Operations. Experience gained through leading individuals and teams through change, and aligning teams on on a path to a value driven goal. Key motivations: Developing people and teams, collaboration, turning knowledge and ideas into valuable outcomes, Customer Experience.
Listed skills include Telecommunications, Stakeholder Management, Vendor Management, Project Delivery, and 7 others.
Current workplace
Keith Saunders's current company
Company context helps verify the profile and gives searchers a useful next step.
Elabor8
15 roles · 27 years
Keith Saunders work experience
A career timeline built from the work history available for this profile.
Manager, Operational Performance. Contact Centre Performance And Programs
Operational performance and improvements for Contact Centres supporting Victorian Department of Health's COVID response
Jun 2021 - Aug 2021
Solution Design, Senior Lead, Telstra Enterprise
I worked with the Services Australia Account and Technology teams to deliver COVID response solutions, reviewed cross company delivery model and initiated improvements. Provided Services Australia solution input to Telstra's platform roadmap.
Mar 2020 - Nov 2020
Solution Design, Senior Lead, Internal Enterprise, Networks & It
Senior Lead for and E2E Solution Design team focussed on Telstra's strategic Customer Contact Capability. In this role I established a vision and developed a capability roadmap for customer contact. As part of this exercise my team also assessed a number of platforms in collaboration with cross company business and technology stakeholders.
Nov 2017 - Mar 2020
Manager, Delivery Capabilty, Customer Contact Capabilities, It & Digital Services
Leadership of teams responsible for Customer Engagement, Capability Roadmap development and Project Delivery
Jun 2016 - Nov 2017
General Manager, Contact Solutions And Technology
General Manager of the scaled Agile engineering team responsible for development and delivery of customer contact platforms and solutions delivering customer interactions with Telstra. Voice, IVR, Chat, Messaging and Email.
Jan 2016 - Jun 2016
Manager, Engagement Excellence, Contact Solutions & Technologies
Leadership of Engagement and Program Management functions for the Contact Centre product engineering team
May 2014 - Jan 2016
Manager, Solutions Management, Contact Solutions & Technology
Lead customer engagement from concept through to completion of solution definition of Contact Centre Technology initiatives. Systems Engineering practice establishment for Contact Centre Product engineering team. Engagement and Program aspects of transition from Waterfall to Agile at scale.
Aug 2008 - May 2014
Manager, Internal Customer Access Solutions
Technology Infrastructure Management of contact solutions supporting Telstra's internal Contact Centres.
Feb 2008 - Aug 2008
Senior Solution Specialist, Customer Access Solutions
Solution Definition of IVR and CTI solutions
Mar 2006 - Feb 2008
Project Manager, Internal Contact Centre Solutions
Project Management of technology delivery to Telstra's internal Contact Centres
1999 - Mar 2006
Project Manager, Internal Telecommunications Services
Project Management of Telecommunications Infrastructure delivery
Feb 1998 - Feb 1999
Contact Centre Manager, Telstra National Maintenance Centre
Management of assurance focussed Contact Centre supporting Telstra's internal enterprise and customer facing Contact Centres.
Dec 1993 - Jul 1998
Contact Centre Assistant Manager And Trainer
Apr 1992 - Dec 1993
Contact Center Agent
Sep 1989 - Apr 1992
Team & coworkers
Colleagues at Elabor8
Other employees you can reach at elabor8.com.au. View company contacts for 105 employees →
JR
Jay Rivera
Colleague at Elabor8
Caloocan City, National Capital Region, Philippines, Philippines
View →
MJ
Mary Joycelyn B.
Colleague at Elabor8
Metro Manila, National Capital Region, Philippines, Philippines
View →
CT
Chris Tracey
Colleague at Elabor8
Greater Melbourne Area, Australia
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VC
Valeria Chiarella
Colleague at Elabor8
Sydney, New South Wales, Australia, Australia
View →
DM
David Mckenzie
Colleague at Elabor8
Greater Melbourne Area, Australia
View →
NC
Nancy Christo
Colleague at Elabor8
Greater Sydney Area, Australia
View →
MR
Mario Roque
Colleague at Elabor8
Metro Manila, Philippines
View →
AP
Aline Paulucci
Colleague at Elabor8
Hamilton, Queensland, Australia, Australia
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AP
Anton Pienaar
Colleague at Elabor8
Auckland, Auckland, New Zealand, New Zealand
View →
MA
Mahmoud Abduo
Colleague at Elabor8
Melbourne, Victoria, Australia, Australia
View →
Jay Rivera
Colleague at Elabor8
Caloocan City, National Capital Region, Philippines, Philippines
View →
MJ
Mary Joycelyn B.
Colleague at Elabor8
Metro Manila, National Capital Region, Philippines, Philippines
View →
CT
Chris Tracey
Colleague at Elabor8
Greater Melbourne Area, Australia
View →
VC
Valeria Chiarella
Colleague at Elabor8
Sydney, New South Wales, Australia, Australia
View →
DM
David Mckenzie
Colleague at Elabor8
Greater Melbourne Area, Australia
View →
NC
Nancy Christo
Colleague at Elabor8
Greater Sydney Area, Australia
View →
MR
Mario Roque
Colleague at Elabor8
Metro Manila, Philippines
View →
AP
Aline Paulucci
Colleague at Elabor8
Hamilton, Queensland, Australia, Australia
View →
AP
Anton Pienaar
Colleague at Elabor8
Auckland, Auckland, New Zealand, New Zealand
View →
MA
Mahmoud Abduo
Colleague at Elabor8
Melbourne, Victoria, Australia, Australia
View →
FAQ
Frequently asked questions about Keith Saunders
Quick answers generated from the profile data available on this page.
What company does Keith Saunders work for?
Keith Saunders works for Elabor8.
What is Keith Saunders's role at Elabor8?
Keith Saunders is listed as Product Development | Strategy | Agile Delivery | Leadership at Elabor8.
What is Keith Saunders's email address?
AeroLeads has found 1 work email signal at @elabor8.com.au for Keith Saunders at Elabor8.
Where is Keith Saunders based?
Keith Saunders is based in Greater Melbourne Area, Australia, Australia while working with Elabor8.
What companies has Keith Saunders worked for?
Keith Saunders has worked for Elabor8, Victorian Department Of Health, and Telstra.
Who are Keith Saunders's colleagues at Elabor8?
Keith Saunders's colleagues at Elabor8 include Jay Rivera, Mary Joycelyn B., Chris Tracey, Valeria Chiarella, and David Mckenzie.
How can I contact Keith Saunders?
You can use AeroLeads to view verified contact signals for Keith Saunders at Elabor8, including work email, phone, and LinkedIn data when available.
What skills is Keith Saunders known for?
Keith Saunders is listed with skills including Telecommunications, Stakeholder Management, Vendor Management, Project Delivery, Integration, Business Analysis, Agile Leadership, and Agile Project Management.
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