Keith Small Email & Phone Number

Delivering high level customer service and sales training.Unlocking and sharing the benefits of understanding how motivations can impact and improve both the lives of individuals and the companies they work for as well as working on Personal Development through Life and Business Coaching.

West Wales

Strategic Consulting, including business plan & sales strategy development.People coaching and development Customer Service and Sales Training. Introduction of sales culture to a variety of organisations, Pre-sales and relaunch strategies, lead generation plans, developing Corporate strategies Working with a variety of organisations in the leisure ,health and fitness, retail and hospitality sectors be they privately owned, local authority or trust. Aiming to work in… Show more Strategic Consulting, including business plan & sales strategy development.People coaching and development Customer Service and Sales Training. Introduction of sales culture to a variety of organisations, Pre-sales and relaunch strategies, lead generation plans, developing Corporate strategies Working with a variety of organisations in the leisure ,health and fitness, retail and hospitality sectors be they privately owned, local authority or trust. Aiming to work in partnership to develop people and strategies to improve their ability to deliver long term success.Sales Process Review and set upIt is imperative that organisations set up, review and follow a well structured sales process to ensure consistency and success. Part of the service provided is to make sure no opportunities are missed and the team following this feel comfortable and supported in how to get the most from the steps in place.Motivational MappingUnderstanding exactly what motivates individuals in an organisation can be used in such areas as:• Maximising employee motivation• Retaining staff• Boosting team performance• Improving business profitability• Recruiting the right staff to complement existing teams Using my NLP Master Practitioner status to extend my work I also offer coaching and goal setting services to assist both individuals and organisations realise their goals and plan for them removing any barriers to their mindset about moving forwards in their career paths. For some it will be about replacing unhelpful behaviours with another, or "install" useful behaviours into others and themselves. Working with NLP will not just be about improving the individual employee, but if required working with senior team members to help them improve and develop their own strategies to enable them to be more tuned in to their team and more aware of the way they are communicating. Show less

Iveridge Hall, Leeds

Strategic Consulting, including business plan & sales strategy development.People coaching and developmen Service and Sales Training. Introduction of sales culture to a variety of organisations, Pre-sales and relaunch strategies, lead generation plans, developing Corporate strategies and supplying Impact Sales Professionals. Support through marketing plans, materials and strategies.