- Lead a global team of support analysts- Collaborate with Product Managers and Engineers to influence the strategy of both the ongoing and future iterations of our search engine- Proactively identifying and executing upon high-impact investigations- Handling high-touchpoint technical issues and escalations- Analyzing issue trends and synchronizes with relevant stakeholders- Identifying additional technical tools to provide faster, more tailored support to our stakeholders

Act as a liaison between our client-facings teams and the Indeed Product and Engineering teams. Supports Client Success and Sales employees globally by supporting teammates, providing appropriate product solutions, and working with our technical teams to better understand issues and development methodologies. Acts as a resource for Client Success and Sales management to effectively communicate regular larger bugs and escalations to the broader team. -Functions as a product expert and… Show more Act as a liaison between our client-facings teams and the Indeed Product and Engineering teams. Supports Client Success and Sales employees globally by supporting teammates, providing appropriate product solutions, and working with our technical teams to better understand issues and development methodologies. Acts as a resource for Client Success and Sales management to effectively communicate regular larger bugs and escalations to the broader team. -Functions as a product expert and liaison for the Client Success and Sales teams-Understand all product updates, changes and tests that could affect Client Success and Sales teams-Partner with Training & Development to ensure the necessary training materials-Manage product-oriented tasks and investigations to provide timely support -Troubleshoot to identify real issues requiring Product or Engineering attention and filter out issues that are expected behavior or user error-Identify and address product issues with Product Management to resolve problems in a timely fashion-Work with Senior Support Analyst to prioritize and execute process improvements Show less

Delivering world-class leadership and talent for key positions at high-ranking executive and support level, middle management and specialised professional requirements throughout Ireland and Europe.Specialists in Data Science, Engineering, Financial Services, IT Contract, IT Permanent, Marketing, Sales and Supply Chain.

Coaching, training, leading, customer obsessed service standard, product knowledge, motivating, sales driven, visual, weekly orders, cash handling, schedules, daily and weekly sales reports, action plans, marketing, interviewing, hiring, dismissals. Creating a fun working environment with hard working, sales driven team!