Keith Lawrence Miller, M.A., Ncrw, Ecre, Prc, Pcc, Bcc Email & Phone Number

New York, Ny, Us

New York, New York, Us

• Career Consultation & Executive Coaching: Deliver 700+ hours per year of career, executive, leadership, and interview coaching, enhancing client performance and career trajectories via strategic guidance and leadership development.• 10,000+ Satisfied Clients: Deliver a wide array of services, including résumé writing, LinkedIn profile branding, executive career and leadership coaching, career consultation, interview coaching, and recruiter distribution. • Reputation and Endorsements: Achieved top-rated distinction as an executive résumé writer and career coach on LinkedIn, amassing over 1,000 5-Star recommendations across multiple platforms.• High-Impact Résumés: Craft 1000s of job-winning résumés, communicating strengths, achievements, and value propositions while leveraging NCRW resume writing best practices and strategies to produce optimized documents for ATS (Applicant Tracking Systems) and hiring managers, thus significantly increasing interviews and job offers.• Unwavering Client Focus: Deliver relentless commitment to client success through personalized, high-quality services along with a dynamic work ethic characterized by profound dedication toward driving tangible results. • Maintain high-ethical standards and integrity across engagements while upholding 60 day interview guarantee along with offering deep discounts for repeat clients and referral bonuses for family members and close friends.• 20K+ LinkedIn connections and book of business with 10K+ professional clients spanning over a decade while maintaining long-term client engagement, trust, and rapport along with earning a pristine record of satisfaction, win-win outcomes, and repeat business; successfully generating millions more in earnings for clients in total.• International Provider: Utilize cross-cultural intelligence to facilitate resume, coaching, LinkedIn, and consultation services across (EMEA: Europe, Middle East, and Africa; APAC: Asia-Pacific; North America; and LATAM).

• Leadership and Career Coaching: Boost ROI and career advancement for leaders in Fortune 500 companies and billion-dollar international organizations through creating customized coaching engagements for senior managers and CEOs, and delivering executive coaching and consulting services while leveraging advanced coaching and psychological methodologies.• Interview Preparation: Offer interview coaching, involving mock interviews, feedback, and strategies to handle different types of interview questions (behavioral, technical, etc.); equipping clients with techniques to effectively articulate value proposition and achievements in alignment with target position requirements.• Source Clients & Networking: Leverage professional networks, such as LinkedIn, industry conferences, and local networking events to connect with potential clients while building relationships with HR professionals, executives, and industry leaders to generate client referrals.• Career Advancement Solutions: Produce tailored Executive Career Coaching solutions based on extensive coaching experience, accelerating career progression, and maximizing return on investment for clients.• Strategic Partnerships: Form alliances with organizations, universities, and professional associations to offer career services to members or alumni, along with providing workshops, seminars, and exclusive offers.• Job Application Life Cycle: Conduct in-depth initial consultation to understand clients’ career goals, strengths, weaknesses, and industry preferences while tailoring the job search strategy from resume to application.• Job Search Strategy: Create personalized job search strategies, identifying target companies, setting up job alerts, and utilizing job boards and professional networks.• Contract Negotiations: Guide clients during contract negotiation processes, including understanding job offers, evaluating salary and benefits packages, and negotiating terms to ensure mutually beneficial outcomes.

New York, Ny, Us

• Career Service Solutions: Provide career service solutions as part of the Columbia University Alumni Career Coaches Network, assisting clients from diverse backgrounds to achieve career goals and enhance professional development.• Exclusive Coaching Framework: Leverage exclusive diamond coaching framework based on psychological research to support high-potential candidates, such as MBAs, PhDs, Consultants, Senior Managers & CEOs in achieving career objectives.• Alumni Career Support: Conduct full-service career coaching and résumé writing for Columbia University alumni, delivering personalized and impactful services that enhance job market readiness and professional growth.• Customized Career Strategies: Design and execute tailored career strategies and coaching sessions that address unique needs and goals of each client, leveraging advanced coaching methodologies and psychological insights.• Professional Development: Facilitate workshops and one-on-one coaching sessions that empower alumni to navigate career transitions, develop leadership skills, and achieve career aspirations through actionable guidance.• Networking and Relationship Building: Foster relationships with alumni and provide ongoing support at networking events, career development workshops, and personalized coaching sessions to ensure continuous professional growth.

New York, Ny, Us

• Conducted Process Consultation: Focused on action learning to develop executive recommendations for Eisai Pharmaceuticals, enhancing overall process consultation effectiveness.• Developed Executive Recommendations: Formulated strategic executive recommendations for leadership, targeting key areas of improvement in training, organizational development, and information technology.• Enhanced Training and Learning Transfer: Delivered insights on training methodologies to improve learning transfer, ensuring that training programs effectively translated into practical, on-the-job applications.• Facilitated Organizational Development: Spearheaded initiatives in organizational development, promoting change management strategies that fostered a more adaptive and efficient organizational culture.• Integrated Change Management: Implemented change management techniques to streamline communication processes and support organizational transitions, increasing operational efficiency.• Optimized Information Technology Processes: Provided expert advice on information technology enhancements, aligning IT processes with organizational goals to improve overall communication and functionality.

New York, New York, Us

• Liaison and Leadership: Acted as a key liaison between Columbia University and Teachers College, serving as Incumbent University Senator (2011-2013), conveying confidential information among university leaders overseeing budgets, employees, and community relations, ensuring seamless internal communications and strategic alignment.• Vice Presidential Leadership: Elected as Vice President (2010-2011), coactively managed four committee teams, each with 5+ members to execute impactful event planning and enhance community engagement through collaborative efforts.• Financial Negotiations: Negotiated 50% discount on business cards with the printing department, significantly improving university finances and boosting student promotions, demonstrating strong negotiation skills and financial acumen.• Event Development: Conceptualized and implemented inaugural ‘Speed Networking event’ at Columbia University in collaboration with career services, fostering enhanced professional networks and relationships between alumni and students, thereby contributing to career development and community building.• Advocacy and Compensation Improvement: Proactively supported initiative to secure 20% pay increase for Ph.D. candidates, improving quality of facilitation and student support, showcasing a commitment to advocacy and ability to drive meaningful institutional change.

New York, New York, Us

• Facilitated Graduate-Level Learning: Served as a Teacher Assistant for a graduate class at Columbia University, focusing on Conflict Resolution, Negotiation, and Mediation.• Guided Class Discussions: Assisted in leading discussions, helping students navigate complex topics related to conflict resolution, negotiation strategies, and mediation techniques.• Provided Individual Support: Offered personalized guidance to students, enhancing understanding and application of course material in practical scenarios.• Conducted Practical Exercises: Facilitated hands-on exercises that allowed students to practice negotiation and mediation skills in simulated environments.• Evaluated Student Performance: Assessed student progress and provided constructive feedback to foster continuous improvement in conflict resolution capabilities.• Supported Faculty: Collaborated with the lead professor to enhance curriculum delivery and address any student concerns, contributing to the overall success of the course.

New York, New York, Us

• Executive Decision-Making: Played a pivotal role in higher-education political democratic processes for multi-billion dollar non-profit organization, significantly impacting over 25,000 university members across 17+ campuses.• Board-Level Influence: Exercised administrative influence as one of 108 Senators, involved with budgets, operations, laws, procedures, and innovation to enhance Columbia University's foundation and elevate its Ivy League status.• Confidential Information Management: Expertly handled sensitive information regarding honors and prize recipient elections, ensuring process integrity and selecting exclusive nominees.• Legislative Leadership: contributed toward initiatives to pass Senate resolutions, support open course evaluations and Quality of Life (QoL) Surveys, driving improvements in university policies and student experiences.• Alumni Program Consultation: Consulted with the Columbia Alumni Association on implementing the Columbia Alumni Coaching program, enhancing support services for diverse alumni on a global basis.• Group Coaching and Consulting: Actively engaged in group coaching and consulting events at Columbia Club, supporting 100s of alumni and guests to foster a supportive and connected alumni community.• Meeting and Strategy Participation: Attended numerous Senate meetings, plenary sessions, and private team strategy sessions, contributing to strategic planning and decision-making processes.

Washington, D.C., Us

• EEO Case Investigation: Conducted in-depth investigations and reported on over 70 EEO cases involving Fortune 500 companies, addressing a wide range of organizational conflicts and ensuring compliance with employment laws.• Collaborative Resolution: Worked alongside EEO investigators to process and resolve backlogged case files, contributing to the effective resolution of employment law disputes.• Legal Document Analysis: Analyzed, developed, and investigated law documents related to EEO issues to determine probable cause, ensuring thorough and accurate legal documentation.• Effective Mediation: Co-mediated six cases, achieving satisfactory settlements for both parties and resolving complex organization conflicts.• Dispute Arbitration: Interviewed individuals involved in EEO complaints, verifying case information and effectively arbitrating disputes to ensure fair and timely resolutions.• Document Coordination: Coordinated and revised complaint documents, ensuring timely processing and review to maintain legal accuracy.• Performance Management Documentation: Collaborated with the Senior Human Resources Manager to create and file performance management documents for federal employees, ensuring accurate and compliant record-keeping.

New York, Ny, Us

• Recruitment Leadership: Spearheaded recruiting initiative, successfully attracting 300+ candidates for IQ assessment research, ensuring the acquisition of diverse, high-quality human capital.• Team Leadership and Mentoring: Coached research team to comply with IRB regulations, resulting in delivery of reliable academic research.• Advanced Research Design: Engineered, coded, and analyzed complex, robust, and statistically challenging research project data using SPSS.• Statistical Analysis Expertise: Applied advanced statistical methods, including T-tests, ANOVA, chi-square, and regression analysis using SPSS and Microsoft Excel to produce comprehensive, valid, and accurate data analysis and academic research findings.

Albany, Us

• Developed and Implemented Training Programs: Orchestrated training initiatives as a proficient Training Consultant and Career Coach, enhancing learning retention and practical application through strategic program development.• Conducted Advanced Training Evaluations: Utilized cutting-edge research methodologies to evaluate training procedures, exploring novel technologies and formulating cost-effective strategies to optimize training effectiveness.• Created Comprehensive Training Materials: Researched and produced materials, ensuring effective assimilation of crucial information among diverse audiences, tailored to meet specific learning needs.• Modernized Training Resources: Led comprehensive review and modernization of training materials, expediting orientation process and facilitating seamless onboarding for new employees.• Analyzed and Improved Training Processes: Employed detailed analysis of training processes to identify areas of concern, subsequently devising and implementing resolutions to enhance overall training efficacy.

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• Business Operations Management: Earned increased responsibilities, orchestrating comprehensive business operations, managing project execution, along with budget oversight and client engagement to drive operational efficiency and overall profitability.• Emergency Services Management: Exhibited exceptional time-management skills, delivering on-call 24/7 emergency services across the tri-state area before GPS, ensuring prompt and reliable responses during late hours and holidays to produce customer satisfaction and loyalty.• Employee Training: Led employee training programs, enhancing team performance and operational efficiency.• Contract Negotiation: Spearheaded negotiation of new business contracts, increasing sales and revenue streams.• Client Engagement and Relationship Management: Fostered client relations via personalized service engagements.• Strategic Business Planning: Collaborated with the founder on strategic planning initiatives, supporting long-term growth.• Project Leadership: Directed multiple projects from inception to completion, ensuring alignment with business goals.

Master Of Arts (M.A.), Industrial And Organizational Psychology

Certificate In Collective Intelligence In Organizations, Emotional Intelligence, Social Intelligence, Cultural Intelligence

Bachelor Of Arts (B.A.), Psychology & Research

Certified Professional Coach (Cpc), Professional Career Coaching