Keith Dean Email & Phone Number

Colorado, United States

Austin, Texas, United States

West Palm Beach, Florida Area

Boca Raton, FL

Boca Raton, FL

Savannah, Georgia Area

• As the on-site EMC Resident to gulfstream, I served as the primary technical point of contact supporting gulfstreams diverse eco-system of EMC productions and solutions. These include: VPLEX, VMAX, VNX and Isilon. I am.
• Assist and manage the migration from the Legacy NetApp arrays to EMC (VNX/VMAX, fronted by VPLEX) for the Windows, VMware and AIX environments
• Documentation of standard processes and commands for the EMC environment.
• Teach and train on-site staff on the EMC hardware and environment
• Lead technical discussions on planning and objectives to move off of the legacy hardware

San Antonio, Texas Area

• As the Sr. Systems Administrator for Argo Group International I was primarily responsible for the backup and storage environment across the enterprise. In this role, I oversaw the selection, implementation and.
• Architected and Implemented EMC VNX 5700, VPLEX and Data Domain solution
• Implemented and leverage nexus O.S. and hardware to extend FCOE functionality to our VMware environment.
• Implemented Data Domain into our backup TSM environment.
• Consolidated five U.S. based datacenters into one central location, and was responsible for designing and validating technically strategy for migrating all data involved.
• Worked hand-in-hand as the point of contact for the vast majority of vendors that interacted with the Infrastructure department (HP, CISCO, EMC).

• As Argo Group’s Sr. Client / Server Administrator I am responsible for the overall strategic vision / planning / implementation and overall operational management for all customer endpoints (Desktops, Laptops, Monitors.
• Identified, built and manage a multi-level SCCM hierarchy to manage workstations in multiple countries.
• Laying the foundation and architecture to support other O.S. environments for our customer base, besides windows (apple)
• Spearhead Argo’s Managed Print Services initiative
• Standardization of Images
• Migration / Implementation of Forefront anti-virus for client workstations

--Skillfully executed IT projects from conceptualization through implementation. Managed all facets of projects including, but not limited to: Budgeting, Return on Investment (ROI), Business Case, Business and Technical Requirements, Use-Case creation and testing, Project Planning, Testing and Training. Expertly worked with Business Leaders to determine.

Responsible for technical Research, Development, and Standardization for firedog PC Services. Determined “best in class” software, hardware, and processes to be used by over Two Thousand In-Store retail technicians across the country. Key Contributions:---Developed “Proof of Concept” technician utility, in C#, that automated service tasks, launched “silent.

• Managed and directed a team of In-Store technicians in daily operations of retail services bench. Ensured completion of repairs, prompt communication with customers, and handling of disputes / resolutions. Key.
• First PC Service bench to achieve revenues of 10k during one month
• Consistently ranked top three Nation Wide in overall Performance