Keith Liggett

Keith Liggett Email and Phone Number

Sr Director, Strategic Initiatives @ Travelers
Hartford, CT, US
Keith Liggett's Location
Greater Hartford, United States
Keith Liggett's Contact Details

Keith Liggett personal email

n/a
About Keith Liggett

Keith Liggett is a Sr Director, Strategic Initiatives at Travelers. He possess expertise in program management, coaching, cross functional team leadership, process engineering, product innovation and 6 more skills.

Keith Liggett's Current Company Details
Travelers

Travelers

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Sr Director, Strategic Initiatives
Hartford, CT, US
Website:
travelers.com
Employees:
36245
Keith Liggett Work Experience Details
  • Travelers
    Sr Director, Strategic Initiatives
    Travelers
    Hartford, Ct, Us
  • Travelers
    Team Lead: Ai Assisted Services
    Travelers May 2021 - Present
    Hartford, Connecticut, United States
    Working at the intersection of Tech, Data Science and Business Operations to develop innovate AI solutions to support our call center representatives. As the Team Lead, I’m leveraging a product mindset as a basis for “Testing and Learning” through new technology within the AWS / telephony stack. This helps us to understand how a call center representative could partner with an AI to improve efficiency.Lots of cross functional teaming within many areas of Travelers and managing stakeholders at all levels of the org.
  • Massmutual
    Digital And Technology Lead
    Massmutual Oct 2020 - Apr 2021
    Springfield, Massachusetts Metropolitan Area
    Working across multiple areas and functions within Insurance Operations to understand and communicate large scale digital and technology initiatives in close partnership with the ETX organization.
  • Massmutual
    Product Owner
    Massmutual Oct 2019 - Oct 2020
    Springfield, Massachusetts Area
    Claims Product Owner focused on delivery of Life Claims Operational Platform (Fineos)
  • Hartford Steam Boiler
    Program Manager Business Projects
    Hartford Steam Boiler Feb 2016 - Oct 2019
    Hartford, Connecticut Area
    Dual Product Owner and Operations Manager roles for HSB's strategic Internet of Things (IoT) Program playing a key leadership role in the creation of a new IoT Product offering.
  • Hsb Global Standards
    Global Operations Support Manager
    Hsb Global Standards Aug 2007 - Feb 2016
    Hartford, Connecticut Area
    A diverse role within the Business Operations team that included many different operational and project centric responsibilities. Key accomplishments include:MS Dynamics CRM Project Manager / Product Owner / Program ManagerSupporting the development of an Enterprise Architecture assessment, Roadmap and Business CaseRepresenting key Elements of HSBGS during Munich Re Acquisition / IntegrationMS Dynamics NAV Financial System Implementation in both Europe and Asia Pac
  • Munich Re (Group)
    Innovation Coach
    Munich Re (Group) Aug 2017 - Sep 2019
    Hartford, Connecticut, United States
    Innovation Coach role within the Munich Re innovation Lab. Helping to apply the Lean Startup methodology to develop selected concepts through the Innovation Pipeline.
  • Wood Group Ptc
    Hit Production Control Manager / Cell Leader
    Wood Group Ptc Dec 2002 - Aug 2007
    East Windsor, Ct
    Production Control Manager for the Heavy Industrial Turbine product Line - Nozzles and Combustors. Project Manager / Cell Leader for Hamilton Sundstrand APU Impellers. Implemented Lean Manufacturing practices and visual workplace methodologies.
  • Wood Group Component Repair
    Business Analyst
    Wood Group Component Repair Jan 2001 - Dec 2002
    Suffield, Ct
    Full-time cross-functional team member tasked with the implementation of a company-wide ERP System. Involved in all stages of process; from initial planning and value stream mapping through to implementation, training and development of business reports. Supported development of company Intranet to access reports and Production Cell Metrics.
  • Wood Group Component Repair
    Process Engineer
    Wood Group Component Repair Oct 1999 - Jan 2001
    Suffield, Ct
    process and repair development for both Flight and Industrial Turbine components. Engineered several “Non-Standard” TDA repairs on various flight parts

Keith Liggett Skills

Program Management Coaching Cross Functional Team Leadership Process Engineering Product Innovation Lean Startup Scrum Product Road Mapping Use Case Analysis Project Management Backlog Management

Keith Liggett Education Details

Frequently Asked Questions about Keith Liggett

What company does Keith Liggett work for?

Keith Liggett works for Travelers

What is Keith Liggett's role at the current company?

Keith Liggett's current role is Sr Director, Strategic Initiatives.

What is Keith Liggett's email address?

Keith Liggett's email address is ke****@****ome.com

What schools did Keith Liggett attend?

Keith Liggett attended University Of Hartford, Queen's University Belfast, Millikin University.

What skills is Keith Liggett known for?

Keith Liggett has skills like Program Management, Coaching, Cross Functional Team Leadership, Process Engineering, Product Innovation, Lean Startup, Scrum, Product Road Mapping, Use Case Analysis, Project Management, Backlog Management.

Who are Keith Liggett's colleagues?

Keith Liggett's colleagues are Kim Coleman, Kevin Santos, Aidan Braun, Jane Dimaggio, Ed Egan, Maria Sullivan, Cara Corson.

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