Keith Lukshin Email & Phone Number

Plano, Tx, Us

Led vendor integration activities for an all-new guest experience platform for a global automotive company that integrates online and dealership processes to provide guests greater flexibility when shopping/buying, whether from home and/or in-dealership. Integration activities included adding/certifying vendors, moving to near real-time communication, and sharing new information, resulting in new functionality being offered to dealers and their guests. Over 15 integrations completed across CRM and Dealer Management System (DMS) vendors, launching over 250 dealerships.

As the Managing Partner for professional services at a major CPG company, responsible for greater than $10+ million in sales. Activities include identifying, scoping, and proposing new projects as well as renewals; defining strategies to expand Teradata footprint; and being escalation contact for delivery Engagement Partners. In addition, lead role in scoping, designing, contracting, and migrating the entire Teradata ecosystem to the cloud (Microsoft Azure).As the Managing Partner for professional services at a major retailer, managed the initial EDW implementation as well as numerous other projects, resulting in an EDW supporting 50k+ users:• Sold $8+ million yearly for over five years• Delivered (one) and oversaw (several) $3 million projects• Identified, sold, and delivered additional projects (e.g. inventory reconciliation, distribution process flow, staff augmentation)• Worked with account team to sell major projects (e.g. dual active, major EDW migration)As the Partner responsible for professional services at a major retailer, managed a $15M EDW that supported 10k+ users and 1M+ daily queries, providing a “Single version of Truth” environment that consolidated their data marts, saving the client millions of dollars:• Led the team responsible for winning a head-head competition against the incumbent provider• Led the initial implementation team responsible for delivering the data warehouse; sold and supervised the follow-on projects• Scoped and sold additional application and managed services projectsAs a Program Manager for a major regional grocer, led a dual active project responsible for synching data and balancing workload across two Teradata machines. This was one of the first dual active projects at Teradata and included using beta products and developing the solution that would become the basis for the dual active software Teradata later developed.

As a Program Manager for GameStop, a $5+ billion retailer, successfully completed the implementation of the first phase of a major European ERP implementation, using the Microsoft Dynamics NAV (Navision) ERP. The project takes systems from multiple countries and puts them on to a single platform resulting in increased management control and visibility, improved functionality and ease of use, and business process and technological standardization. Phase 1 of the project focused on the Germanic region, which consists of Germany, Austria, and Switzerland:As the International Gift Card Program Manager for GameStop, defined the gift card rollout plan and acted as the liaison between GameStop Business owners in Canada, Australia, and Europe; GameStop IT; and Comdata SVS, the gift card vendor. Issue identification and resolution, strategic planning, and communication skills were critical to this effort due to the number of constituencies involved.As the Project Manager for GameStop’s Information Technology Sarbanes-Oxley (SOX) project, successfully delivered the project, meeting a very aggressive timeframe. The IT department had to produce all SOX-related documentation by their fiscal year-end, without exception, requiring quick staff and knowledge ramp-up. Responsibilities included staffing and leading the team, facilitating numerous working sessions, preparing for and leading twice-a-week status meetings, keeping both internal and external audit parties informed, and editing and reviewing all documentation produced alongside the Chief Information Officer (CIO).

Lead role in developing and managing a $500 million solution that assessed ILEC compliance with Section 271 of the 1996 Telecommunications Act.• Helped craft overall solution strategy and organizational structure that culminated in a team size of 600 at its peak• Participated in team sales of over $100 million• Defined requirements for and oversaw development of the order management tool used to send EDI service orders to the RBOCs, including user interface, reporting, and transaction componentsDelivery Partner for the Verizon Virginia Operations Support Systems (OSS) Evaluation project• $24 million, 80+ person team, 5 domains covering major aspects of ILEC-CLEC relationship • Prime contact for Verizon executives and VA SCC Hearing ExaminerDelivery Partner for two fixed-price projects for the Pennsylvania Public Utilities Commission (PaPUC) and Verizon• Negotiated, sold, and led both projects• $500,000 total fixed price; came in under budget; 10-person teamsDelivery Partner for Phase II of the Verizon Pennsylvania OSS Evaluation project• $11 million, 80+ person team, 5 domains, 33 tests• Led project through transaction and process testing, final report production, and workshop support; prime contact for Verizon executives and PaPUCDomain Lead for Order Management testing across all active BearingPoint 271 Testing efforts• 60+ person team; 3 ILECs; 6 projects• Created, designed, staffed, and led the domain; resolved customer and staff issues; developed training and standards to be used consistently across testingTeam Lead and Business Analyst for the New York OSS Evaluation Project• Led test case development, which consisted of writing and reviewing CLEC-ILEC service orders• Designed and led the internal help desk used during production; significant time was spent solving problems (resolving/clarifying ILEC business rule issues, researching questionable order rejections, etc.)Editor of OSS Testing Newsletter distributed to over 600 people.

Project and client management. Team lead, business reengineering, process analysis, requirements analysis, and communication skills.

Team lead, software engineering, software development, communications.

Bs, Computer Science

Mba