Keith Mattingly Email & Phone Number

Provide ongoing support and communication to regional membership of over 11,000 members. Helped to oversee 17% growth in membership in successive years a record in the almost 30 years of Regions existence. Also oversaw a dramatic 60% increase in social media followers. Coordination of membership types, project management of new system rollout, troubleshooting system issues, training partners on registration system via both in-person and distance learning methodologies, and overall customer care all key functions of the position.

A co-leadership role in providing an affordable solution for players from rural areas to advance their technical proficiency in the sport. Bigger picture goal of fostering players soft skills such as being a positive contributor within a team framework, dealing with adversity, effective inter-personal communications, and developing a next level work ethic. Coordination and management of diverse parent and player personalities, project management of practice and tournament scheduling and helping establish training methodologies were all key components of the position.

Provide post sales technical support to large multinational customers headquarted in St.Louis and Kansas City. Contingency planning, traffic analysis, and chronic trouble resolution among key responsibilities.

Support private satellite network for General Dynamics. Maintained all satellite equipment, central office type switch, multiplexers, cabling, CSU/DSU's, and modems.

Maintained mobile and fixed microwave and satellite communications equipment. Graduated as honor student from basic training. Top of class in technical training school. Attained rank of Staff Sergeant in 4 1/2 years almost 2 years under average at that time.