Develop in each phase of system development. Primary goal to utilize the full capabilities of any system to meet the requirements of the system users.Investigate new features and options to improve my efficiency and productivity.Demonstrate ability to integrate information technologies quickly to provide effective collaboration to the organization.OBJECTIVEWork for a company that will enable me to utilize my business knowledge and software development skills to empower and motivate a team to integrate user requirements with software development life cycle concepts in order to efficiently create business solutions.SUMMARY OF QUALIFICATIONSMicrosoft Certified-MCTS - Web ApplicationsDevelop new software by analyzing user requirements and enhance existing software to meet changing business needs. Able to work with managers, team members, and users to develop systems and execute the proper course of action to implement them. With an eye on customer service, I have experience with user support, training, documentation and helpdesk support.I have recently acquired experience as a user in a financial services department of a large law firm. I directly influenced a reduction in receivables backlogs from two weeks to 3 days, streamlined invoicing throughput to same day turnaround and improved client satisfaction from 92% to 98%.I provide technological leadership by proactively reinforcing my skills, including accounting software, case management software, electronic billing applications, web development, and statistical software. I have experience with project management, including staff supervision, evaluation and mentoring, and excellent oral and written communication skills.I have experience with and knowledge of full software development life-cycle concepts, practices, tools and techniques, strong multi-tasking and organizational skills, proven ability to communicate at all levels of an organization.Specialties: billing, c, client/server, cobol, crystal reports, customer support, data entry, data management, documentation, great plains software, mainframe, invoicing, logistics, microsoft access, microsoft excel, microsoft windows, microsoft word, networking, oracle, programming, quality control, scanners, sdlc, software development, sql, statistical process control, statistics, supervisory skills, systems analysis, technical support, troubleshooting, unix, visual basic, workflow analysis