Keith Pinto Email & Phone Number

Toronto, On, Ca

Oakville, Ontario, Canada

Oakville, Ontario

Mumbai Area, India

- Worked with the WordPress community and product development team to build a specialized WordPress hosting product that contributes approximately $10K revenue per month.- Modified the telescopic pricing which encouraged customers to sign up for higher tenures and resulted in 85% increase in Average Order Value.- Earned additional website traffic and $17K in revenue by tapping into influencer marketing.- Helped setup Advanced Google Analytics for brands like Homestead, A Small Orange and Site5.- Conducted A/B tests and ran heat map reports to identify opportunities to improve conversions.- Worked with the Google team to optimize the Google Adwords account and YouTube campaigns.- Identified and partnered with relevant Creative agencies that integrated with our brand goals.

Mumbai Area, India

- Managed brand operations of Bluehost India and grew it from a $780K to a $1.5M per year in revenue. - Interviewed hundreds of customers to identify accurate buyer personas and improve Ad targeting.- Successfully planned and executed brand campaigns on TV, Radio, OOH & Online channels. - Planned and executed the monthly website sales (Increased average revenue from $6K to $22K).- Used tools like Mailchimp and OptinMonster to automate CLM processes including drip management and user segmentation that secured an additional revenue of $13K per month.- Worked with the SEO agency to increase organic traffic by 17% and conversions by 5%.- Represented the brand at all WordCamps(WordPress community meetups) across the country and was nominated as a speaker.

Mumbai Area, India

- Initiated project along with support team to address social queries within 30 minutes which increased our positive sentiments by 37%.- Planned, executed and optimized advertising across multiple social media platforms.- Prepared and shared detailed social media reports of all organic and paid campaigns.- Built the BigRock Support Center ground up that reduced support connects by 15% .- Conducted in-house training sessions and Webinars to provide value add to the community.- Planned and executed WordUp - an engagement event which included India's top bloggers as speakers.Built engaging promotional and walk-through videos by using tools like Biteable and Loom.

Mumbai Area, India

- Planned and executed social media and content marketing strategy for BigRock and HostGator - India's top domain name & web-hosting brands.- Developed the content calendar, which included scheduling blog and social media posts.- Monitored customer sentiments and mentions using Hootsuite and responded to queries.- Wrote engaging and creative content for the WordPress blog, Brochures, Website and Newsletters.- Designed social media posts, brochures, visiting cards and info-graphics using Canva.- Ran contests across various social media platforms to improve engagement and brand awareness.- Engaged with the community through the in-house and external forums and collected feedback.

Mumbai Area, India

- Hired and trained new employees for the Three Ireland Telesales team in India.- Managed the sales team comprising of 20 team members & delivered 110% of the targets every month.- Maintained team performance records and submitted daily sales reports.- Built the incentive structure for the entire sales team including chat.

Mumbai Area, India

- Handled all technical queries for handset & dongles professionally and in timely manner.- Earned the Rookie award for stellar performance in the first 2 months on job.- Mentored new employees during on job training.

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Science (B.Sc.), Computer Software Engineering

Associate'S Degree, Computer Software Engineering

Education record