Senior Web Developer
Current• Team Leadership: Lead a team of developers responsible for the creation and maintenance of a global e-commerce website which drove $24M in 2019 revenue and through innovations increased revenue to $35M over 5 years. • Automation: Worked with sales and operations teams to develop a quote automation platform, automating 50% of quotes and 10% increase in conversion rates.• Order Processing: Developed a 2-stage order processing automation system, automating 25% of orders and expediting an additional 20% resulting in a net reduction of manual labor by 60%.• Checkout Optimization: Collaborated with the UX team to rebuild the checkout process, supporting 11 currencies and 8 payment methods, reducing cart abandonment by 5%.• CMS Implementation: Collaborated with global teams to implement Umbraco CMS system for use in 8 global sales offices utilizing 7 languages.• Site Search Overhaul: Worked with the product support team to overhaul site search functionality, improving search results by directing 30K users more to relevant content within the first click.• Internal Platforms: Designed an internal order entry platform in collaboration with the sales team, reducing order entry time by 20% and simplifying onboarding.• Cross-Functional Collaboration: Regularly partnered with business owners, marketing, sales, and customer service teams to translate business requirements into technical solutions that to enhance overall customer satisfaction resulting in a NPS of 67 - the highest ranking of all it’s competitors. • .NET Core Migration: Led the successful migration of a large-scale e-commerce platform from .NET 4 to .NET Core 6, enhancing performance, security, and scalability.• Infrastructure Maintenance: Responsible for maintaining server infrastructure, including participation in a 24/7 on-call rotation resulting in a 67% reduction in outages.
