Keith Phillips Email & Phone Number

➢ Over 25 years in Digital Technology Leadership roles across public and private sector – CTO, CIO, Programme Director and Project Manager➢ Security Cleared and Police Vetted for Ministry of Justice and Police work.➢ Turnaround Specialist with track record in transforming underperforming teams into those that consistently deliver results. ➢ Proven ability in managing large remote teams to deliver complex programmes using agile at scale. ➢ Digital transformation champion who successfully changed IT in institutions such as police and TSO. Key Skills · Senior Management : Board level experience since 1998, managing budgets up to £30M with up to 200 staff in teams across Europe and the US. Inspires those directly and indirectly controlled to exceed expectations, and promotes a continuous improvement culture within a fun working environment. · Offshore development : 18 years experience using teams in India, Thailand, Malta, Poland and Russia. · Client Management : 16 years for large technology focussed accounts in government and large public sector organisations as well as the private sector.· Transformation : Skilled in turning around failed and failing IT capabilities. · Business sectors : Private and Public sectors, Publishing, Print Management, Pharmaceutical, · Web and Ecommerce : High volume transactional system development and operation. BPO for large insurance and investment banking companies. · Process : Experienced in implementing best practice project, infrastructure and development processes. Hands on ISO 9001, ISO 27001, Prince2, ITIL and Agile Development.Specialties: BPO for all sectors including insurance and banking, Offshoring, Client Management, Publishing, Print Management, Transformation, Ecommerce, Web, XML Schema, online auctions, .NET, Oracle, SQL, CMS, ERP, EDI, Lucene, Java, Blade Servers, Plone, EVA, WAN, ISO9001, ISO 27001, Prince2, Agile, Jira, Confluence, Rally, ITIL, MS Dynamics 365 CRM, SCRUM, Kanban, DPA, GDPR, SDLC

Listed skills include Program Management, Crm, Change Management, Strategy, and 22 others.