Keith Tan Email & Phone Number

Singapore

Singapore

• Maintained large database of employee details related to performance and salaries, while proficient in developing interactive dashboards using Tableau, Power BI, and Power Automate; created 6 dashboards in 3 months.
• Designed and implemented interactive dashboards for People Growth Programs, enhancing data visualization for over 2,000 employees across nine countries, leading to a 25% increase in user engagement and program.
• Conducts comprehensive salary benchmarking across nine countries, providing critical insights that result in a 15% adjustment in compensation strategies to align with market standards, improving employee satisfaction.
• Analyzed performance ratings against salary increments, identifying trends and discrepancies, which facilitated an adjustment in performance-driven pay processes, contributing to a 10% increase in overall employee.
• Leveraged data analytics tools to streamline reporting processes, reducing the time spent on data gathering and analysis by 40%, allowing for more strategic decision-making capabilities within the Compensation &.

Singapore

• Implemented enhancements to database systems using SQL and Microsoft Excel, resulting in a 20% reduction in data retrieval time. This improvement significantly increased productivity for six cross-functional teams.
• Developed 3 to 4 interactive dashboards per month utilizing data visualization tools such as Tableau and Microsoft Power BI. These dashboards supported data-driven decision-making across two departments, enabling.
• Effectively managed an average of 60 inbound calls daily, surpassing a 70% overall completion rate. Skillfully conveyed vital information to stakeholders while upholding confidentiality and adhering to organizational.
• Consolidated 2,000 data fields to optimize information filtering and sorting, saving team members 4 hours weekly. Improved efficiency and enabled focus on strategic initiatives.

• Selected for a 4-day 3-night overseas SPOT Student LEADership Programme (LEAP) where at least 4 different challenges and obstacles were posed during activities.
• Reflected on what could be done better, using the 7 Habits of Highly Effective People by Stephen Covey was impactful.
• Facilitated and presented ideas with a team of 6 to complete those challenges. Besides more selfconfidence and self-awareness were gained through interaction with team. Being able to communicate competently and execute.
• Displayed determination in a timely manner and motivated team of 6 to persevere and was commended for my strength in interpersonal skills, as able to understand teammates' at a deeper level and even created friendships.
• Educated on current affairs globally within classroom setting of about 25 students.

Singapore

• Revamped policies for SkillsFuture Credit distribution, building a knowledge base of 20 resources. Saved 3-4 hours per project by enhancing administrative efficiency, boosting overall project productivity.
• Designed and implemented a streamlined process for employee timesheet management using Microsoft Excel, eliminating the need for manual, handwritten submissions. This improvement led to a weekly time savings of 5.
• Collaborated with a team of five software developers and engineers to refine dashboard functionalities by incorporating user feedback. This iterative process resulted in enhanced usability and relevance, ensuring that.
• Generated 12 dynamic dashboards over a six-month period to visualize data on SkillsFuture Credit issuance, integrating real-time updates and historical trends using Tableau. These dashboards empowered stakeholders with.
• Utilized predictive modeling within Tableau to forecast future credit demands, which resulted in a 15% reduction in excess credit allocation and a 10% increase in resource efficiency. This proactive approach enhanced.
• Successfully advocated for the implementation of proposed dashboards for tracking monthly credit disbursement, leading to a 25% improvement in accountability among teams. This initiative fostered a culture of.

Singapore

• Interacted with over 50 customers weekly to assess their needs and deliver customized solutions, cultivating strong relationships and achieving a 95% customer satisfaction rate as evidenced by feedback surveys.
• Assisted in raising awareness among customers about sustainability practices, which led to a 15% increase in participation in eco-friendly programs and promotions, contributing to the organization’s commitment to.
• Efficiently handled cashier duties and processed approximately 10 transactions per day, ensuring accuracy and a seamless checkout experience in a fast-paced retail environment, resulting in a reduction in wait times.
• Performed educational demonstrations for 20 customers and children monthly, articulating product benefits and sustainability initiatives, resulting in heightened customer engagement and a 15% boost in sales of.

Singapore

Assisted in baking traditional pastries.Serving customers at front from time to time.

Bachelor Of Science With Honours, Business Analytics, 4.4

Activities and Societies: NUS Recreational Volleyball Club Relevant Courses taken: CS1010A - Programming Methodology CS2030 - Programming.

Diploma With Merit (Full-Time), Human Resources Management And Services, Diploma With Merit

Activities and Societies: SB Business School Club, PAYM Community Leadership Programme Member of Singapore Polytechnic Outstanding Talent.

Gce "O" Levels

Activities and Societies: Volleyball School Team