Keith V. Baxter Email & Phone Number

Rochester, New York Metropolitan Area

Managed growth and maintain relationships with 50+ retail locations across the Upstate NY. Providing training and sales expertise. Prospects, recruits, and develops new channel partners, and supplies all necessary training and education of the product portfolio.

Rochester, New York Metropolitan Area

Focused on generating new sales revenue within a module and territory.Making daily sales calls, networking, building relationships and identifying sales opportunities. Partnering with clients to understand their needs and deliver customized value-added solutions to solve customers’ strategic business priorities.

Rochester, New York, United States

Managed growth in small-to-medium wireless business channel sales for 24 assigned corporate and authorized retail locations across Upstate New York. Delivered training and indirectly supervised employees and managers at locations. Drove accountability and performance for the small business metrics, implemented trainings and plans across Upstate NY to increase product knowledge and confidence. Daily visited stores and performed side-by-side selling, training, and role playing… Show more Managed growth in small-to-medium wireless business channel sales for 24 assigned corporate and authorized retail locations across Upstate New York. Delivered training and indirectly supervised employees and managers at locations. Drove accountability and performance for the small business metrics, implemented trainings and plans across Upstate NY to increase product knowledge and confidence. Daily visited stores and performed side-by-side selling, training, and role playing, motivating, and coaching store employees on how to sell and close business accounts, including prospecting, closing techniques and value-added selling.Selected accomplishments: • Increased Upstate Business sales from 70% to target to over 135% in less than 9 months by developing and delivering trainings, holding video conference calls, and sending customized reports. Motivated and coached store leaders and employees on how to uncover and sell to small business, keeping business opportunities top of mind and helping better understand how to uncover bigger and sell with confidence.• Maximized business sales and leads by collaborating with the retail teams in developing synergetic relationships.• Increased leads from 0.5/store to over 2.0/store in less than a year (highest in Northeast MoM) by building reporting that highlighted areas of improvement and kept employees up to date on offers, benefits, pricing, and other key initiatives. Showed the ‘how and why’ of selling to business which would lead to large sales.• Served as primary point of contact and collaborator between retail and SMB channel, ensuring retail leads were handled quickly and effectively. Show less

Selected accomplishments:• Increased wireless sales in small to medium business by identifying business sales opportunities through engaging with new and existing customers visiting our branded channel stores, as well as outbound prospecting activities.• Closed business sales by serving as primary resource for 150+/- employees assisting with business leads from stores by contacting customer, creating business proposals, and attending appointments.• Increased business sales… Show more Selected accomplishments:• Increased wireless sales in small to medium business by identifying business sales opportunities through engaging with new and existing customers visiting our branded channel stores, as well as outbound prospecting activities.• Closed business sales by serving as primary resource for 150+/- employees assisting with business leads from stores by contacting customer, creating business proposals, and attending appointments.• Increased business sales from 40% to target to over 100% in less than 6 months by proactively sharing results on store performance, sharing plans with retail leaders how to exceed goals, and highlighting performance successes / gaps at a granular level to identify successes and improvements needed. Show less

Rochester, New York Area

Oversaw recruiting, training, and coaching of staff to ensure exceeding of daily and monthly sales goals at 9 retail locations. Ensured adherence to company and industry values and ethics.Selected accomplishments: • Integrated new departments and staffing, following company acquisition, ensuring a smooth transition.• Highlighted performance successes / gaps at a granular level, identifying successes and improvements needed by independently tracking, interpreting, and… Show more Oversaw recruiting, training, and coaching of staff to ensure exceeding of daily and monthly sales goals at 9 retail locations. Ensured adherence to company and industry values and ethics.Selected accomplishments: • Integrated new departments and staffing, following company acquisition, ensuring a smooth transition.• Highlighted performance successes / gaps at a granular level, identifying successes and improvements needed by independently tracking, interpreting, and evaluating store / employee sales and performance metrics.• Worked directly with executive team leaders in achieving consistent performance levels.• Created and organized Business-to-Business meetings with potential clients in the WNY area, increasing sales to small business outside of the retail locations. Show less

Rochester, New York Area

Composed, distributed, and enforced policies and procedures for sales and managerial staff over 27 retail locations. Implemented key operational initiatives as directed by Sprint Wireless.Selected accomplishments: • Ordered and maintained new and existing product inventory, ensuring availability of key products.• Conducted monthly brand audits ensuring stores compliancy with Sprint regulations.• Managed social media sites, including Facebook and Twitter increasing… Show more Composed, distributed, and enforced policies and procedures for sales and managerial staff over 27 retail locations. Implemented key operational initiatives as directed by Sprint Wireless.Selected accomplishments: • Ordered and maintained new and existing product inventory, ensuring availability of key products.• Conducted monthly brand audits ensuring stores compliancy with Sprint regulations.• Managed social media sites, including Facebook and Twitter increasing online presence and engagement.• Coordinated and handled the creation and opening of Sprint locations making certain of smooth openings Show less

Rochester, New York Area

Recruited, hired, and developed staff to meet goals maintaining company and industry values and ethics. Selected accomplishments: • Facilitated all 7 retail locations in exceeding daily and monthly sales goals by delivering impact training to managers and sales associates with focus on metrics.• Recruited, hired, and mentored employees to provided constructive guidance and feedback that further developed and increased sales.• Initiated and conducted sales… Show more Recruited, hired, and developed staff to meet goals maintaining company and industry values and ethics. Selected accomplishments: • Facilitated all 7 retail locations in exceeding daily and monthly sales goals by delivering impact training to managers and sales associates with focus on metrics.• Recruited, hired, and mentored employees to provided constructive guidance and feedback that further developed and increased sales.• Initiated and conducted sales trainings to employees in every market keeping sales skills sharp and keeping focus on what’s most important sales.• Highlighted performance successes / gaps at a granular level identifying successes and improvements needed by independently tracking, interpreting, and evaluating store / employee sales and performance metrics. Show less