Kelly Higgins Email & Phone Number

United States

Florida

• Regional Operations/Executive Assistant to Regional Vice President
• Work Directly for the Regional Vice President overseeing 100 Outback Steakhouse locations in Florida/Puerto Rico
• Assisted 11 Joint Venture Partners (each with 10+/- locations) with daily restaurant operations, including; Expense Reports in Concur, Monitoring & Responding to e-mail, visit restaurants as needed, assist with.
• Primary liaison between the Restaurants and the Home Office
• Financial/Performance Reporting for locations and specific markets; Analyze & Track monthly market General Accounts, Sales, Customer Experience (SMG), QAR (Ecosure) reporting, Store Target performance/ Waste.
• People; Process all new hires (external and internal) in Ultipro, Terminations, Process background checks, Open Available Opportunities, Process & Track all legal paperwork, Place Help Wanted Ads

South Florida

Worked in South Florida Outback Steakhouse locations mastering all FOH job duties

Lauderdale Lakes FL

• Work under the direction of Director of Advertising to create and manage media information flow and serve as a liaison for all print, broadcast, direct mail and out of home media for 450+ retail locations
• Coordinate and Implement newspaper, direct mail and broadcast campaigns according to a tiered market advertising plan, in order to maximize merchandising initiatives
• Prepare and Monitor newspaper contract performance on ROP and Preprints
• Maintain accurate rate information and prepare projected and actual print and broadcast financials on a monthly and quarterly basis.
• Act as a liaison with media representatives and production personnel concerning schedules, circulation, invoices, ad revisions and production quality
• Prepare circulation and marketing data to support new and existing markets

Lauderdale Lakes, FL

• Evaluate, implement, manage and analyze local and national promotions for 450+ retail sporting goods locations
• Develop and maintain a 2 million dollar promotions budget
• Coordinate and Manage all Grand Openings; vendor participation, athlete appearances, special events, instructional materials, giveaways, broadcast & print campaigns and PR
• Conceive, Develop and execute store promotions with vendors and leagues on a local and national level to increase store traffic and product awareness
• Evaluate and respond to sponsorship, donation and charity requests and Sports Organizational needs and requests
• Develop advertising and promotional programs using print and broadcast media, vendor and league tie ins, PR & direct mail

Fort Lauderdale, FL

• Meet with clients of the Sheraton Yankee Trader and Clipper hotels to plan, manage and oversee all meeting space for special events, celebrations and business conferences
• Prepare quotes, contracts, agendas, guest rooms and menus for all functions
• Oversee facility set up, menu, payments and overall event execution
• Assist Sales and Marketing Director with daily responsibilities, such as contract negotiations, trade shows and special projects
• Develop comprehensive presentations tailored to each organizational needs

Bachelor'S Degree, Hospitality Administration/Management

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General