Kelith Appolon Email & Phone Number

Brooklyn, New York, United States

Brooklyn, New York, United States

Brooklyn, New York, United States

Brooklyn, New York, United States

Greater New York City Area

• Ability to prioritize clients concerns while effectively complete insurance applications through natural conversation and expert professional guidance. Proven communication and interpersonal skills with leadership ability and shown continuous improvement. Top customer conversion on the team for 2019 and 2020 year to date with a 55% customer conversion. • Responsible for binding auto policies and preparation of financial and insurance documents, as well as complying with end-to-end sales processes to maximize production. Workflows such as actively listening and using customer insight to articulate tailored solution-oriented responses to develop and build client relationships while preparing quotes. Met and exceeded key performance indicators.• Recognized by management for sales efficiency on first contact sales. The ability to maintain good rapport with clients works for easier sales transaction proven by proficiency in DocuSign. Led the floor in prior carrier cancellations with a cancellation prior carrier rate of 45%. This shows the ability to ensure clients sign off on important cancellation documents through mentoring and persuasion.• Underwrite for each new business by analyzing claims to calculate risk. Specific examples include analyzing claims payouts to determine severity of accidents.• Led a special project to provide operational support and mentorship educating colleagues on the most effective way to communicate solutions for customers and follow through with strategic direction and strategic initiatives. Leading training and teaching various corporate strategy for process improvement and concept development. Entrepreneurial spirit therefore excels in a complex environment.

Albany, New York Area

Responsibilities are to summarize research reports and make recommendations based on findings. Research pending legislation, proposed legislation and constituent responses. Reply to constituent responses as needed, and attend and report on committee meetings, public hearings and assembly session.