I was tapped to build and launch my company's HR department from the ground up, and I now oversee all aspects of HR operations. This includes talent acquisition, compensation and benefits, employee relations, and performance management. As the leader of our HR department, I spearheaded the creation and implementation of policies and procedures, driving significant process improvements, standardization, and efficiency. Collaborating closely with senior executives, I develop and execute long-term strategic plans that prioritize HR considerations while aligning with overall business objectives. Through my contributions to improving talent management processes, I have been able to drive organizational growth and success. Prior to being recruited full time, I worked with JMC as an independent consultant from 2019 to 2022 where I honed my skills in creating efficient and effective HR practices.• Successfully built and managed an HR team to cater to the needs of almost 400 employees, which did not exist previously.• Structured team to ensure long-term sustainability and growth, preparing them to tackle future challenges with grace and ease.• Leveraged in-depth understanding of the critical need for Diversity, Equity, and Inclusion (DEI) skills and experience in the modern workplace, especially within the HR domain.• Headed the formulation, execution, and continuous refinement of DEI policies and strategies aimed at promoting a more inclusive and equitable corporate culture.

As a member of the WBUR Senior Leadership Team, I had the privilege of reporting directly to the Chief Executive Officer. Together, we collaborated extensively with employees at all levels of the organization in order to establish a strong and positive employee culture. Upholding the values of truth, creativity, diversity, and respect was a top priority for us and we took great care to ensure that these values were reflected in the workplace every day. Through our efforts, we were able to create a supportive and inclusive work environment that fostered growth and opportunities for all employees.• Established a best-in-class HR practice at WBUR, which involved defining and delivering the organization's people strategy.• Delivered coaching and guidance on a range of people-related matters, while creating programs and devising processes that would enhance the overall people experience at WBUR.• Pioneered the HR function in the company as its first-ever Head of HR.• Successfully built a robust HR team, automating processes while facilitating the implementation of HR technology.• Ensured seamless integration of Diversity, Equity, and Inclusion (DEI) strategy into all people processes and activities, positively driving the corporate culture. • Provided unwavering support to CEO and Executive Committee, functioning as both the HR Business Partner and Executive Coach.

I established an Organizational Development and Executive Coaching Practice, where I served as coach, consultant, facilitator, and speaker. Leveraging my skill set, I drove change for individuals, teams, and organizations across various industries, enabling them to confront and overcome operational challenges. By identifying root causes of resistance and performance gaps, I developed and implemented solutions that achieved both operational and cultural goals. Conducting needs assessments and facilitating data collection and synthesis, I measured progress against goals to ensure we were on the right track. I also played a leading role in guiding cross-functional client teams through strategic planning, organizational design, change management, and strategic communications processes. Through my efforts, I was able to help clients achieve goals and reach their full potential.• Employed expertise in unearthing organizational dynamics and generating solutions to bring positive changes to clients, a skill set that was instrumental in driving the success of teams served.• Collaborated with organizations undergoing disruptive changes that required new approaches to their work, providing analytical insights in human resources, leadership behavior, organizational behavior, power dynamics, change management, and employee engagement.• Conceived and executed a strategic plan to align new and veteran non-profit board members, resulting in unified backing for expansion plans and a successful rebranding of the organization following a separation from a National organization.• Assisted a pharmaceutical team in adapting their organizational structure, processes, and culture to facilitate growth and meet the challenges of becoming a more mature organization.• Secured a prestigious role as an adjunct Executive Coach in the Leadership Consulting division of Lee Hecht Harrison, leveraging skills in leadership coaching and consulting to offer support and guidance to executives.

As a member of the HR team, I had the opportunity to collaborate with the CEO to devise and deploy a strategic people plan and change strategy. Together, we worked to align HR resources with the company's overall strategic agenda, ensuring that all efforts were focused on achieving our goals. Through strategic planning, I strategized, designed, and executed plans to facilitate significant changes resulting from mergers among business line groups. My overarching goal was to maintain a keen focus on maximizing operational efficiency and enhancing the employee experience across the organization. By taking a thoughtful and comprehensive approach to these changes, I was able to facilitate a smooth transition and minimize any negative impacts on the workforce. Overall, I was proud to have played a role in helping the organization achieve its strategic objectives while maintaining a commitment to its employees.• Proactively identified potential risks and anticipated points of resistance in relation to people-side matters, thereby effectively creating mitigation plans that supported the change management process.• Developed and implemented an effective reward and recognition framework to support the company's overarching business strategy and improve employee morale and motivation.• Built a robust leadership capability program within the organization, empowering employees to take on leadership responsibilities and drive future growth.

As a change management consultant, I conducted readiness assessments for investment, IT, sales, marketing, retail, finance and operations functions. Evaluating the results of these assessments, I developed actionable and targeted change management plans that encompassed a variety of areas, including communications, coaching, training, and resistance management. To ensure successful adoption of these changes, I created and managed measurement systems that tracked adoption rates, utilization, and proficiency of the individual changes. By monitoring these metrics closely, I was able to identify areas where additional support or training may be needed and make adjustments to the change management plans as necessary. Overall, my goal was to help organizations navigate change effectively, and achieve their goals in a way that was sustainable and positive for their employees.• Successfully spearheaded a performance measurement and succession planning initiative for technologists, despite profound skepticism and resistance. Overcoming the initial challenges, I established more consistent standards and evaluations across the department through a 2-year program.• Revamped performance management processes and facilitated talent review sessions to improve performance, building manager capability to optimize talent management and succession planning processes.• Helped modernize the Company's human resources services by playing a key role in a transformational initiative that transformed HR operations from transactional to consultative. This effort resulted in improved productivity, and allowed for a reduction in headcount without significant disruption in delivery.• Acted as a significant contributor in cross-organizational projects such as multi-year functional transformation processes in HR, Finance, and IT, playing different roles as required.

As an HR Assistant, I administered a wide range of HR processes that included recruitment, onboarding, benefits enrollment, and employee relations. My goal was to support the workforce in every way possible by ensuring that every process was carried out efficiently and effectively.• Assisted HR Managers in implementing HR policies and practices, ensuring compliance with applicable laws and regulations.• Conducted initial screening of candidates during the recruitment process, facilitating smooth candidate selection and hiring processes.• Supported HR functions by managing departmental calendars, scheduling meetings, and ensuring timely completion of HR tasks.