Kellen Chen Email and Phone Number
Hello! My name is Kellen Chen and I am a third year Management Information Systems major with a minor in Computer Science. As a passionate problem solver, I thrive in environments where innovation meets strategy. My academic journey equips me with the technical expertise to tackle real-world challenges and drive meaningful impact.I have a deep desire to learn and grow, which is why I embrace uncomfortable situations that challenge me to adapt and improve. Pushing myself out of my comfort zone has been fundamental to my personal and professional growth, and it’s a mindset I bring to every opportunity I pursue.Whether I’m pursing interests in data analytics, business operations, cybersecurity, or project management, I am committed to leaving a positive and lasting impact on every team and organization I collaborate with.
Midland Credit Management, An Encore Capital Group Company
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It Internal Auditor InternMidland Credit Management, An Encore Capital Group CompanySan Jose, Ca, Us
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Active MemberAlpha Kappa Psi, Mu Sigma Chapter Apr 2024 - PresentSan Diego, California, United States• Engaged in an intensive and transformative 6 week leadership process• Conducted a series of 24 interviews to assess and refine my communication abilities and professional demeanor• Collaborated alongside a pledge class of 43 to deliver weekly presentations in front of 60+ members -
BaristaHoney Haven Coffee Bar Aug 2024 - Dec 2024San Diego, California, United States• Prepare and serve a variety of hot and cold beverages, including coffee, espresso, and specialty drinks, with precision and attention to detail• Handle cash and process transactions accurately in a fast-paced environment• Deliver outstanding customer service, engaging with 200+ customers daily and addressing their needs quickly and efficiently
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Barista (Summer Seasonal)Sinceretea May 2022 - Aug 2024San Jose, California, United States• Mastered 70+ beverage and snack recipes• Ensuring customer satisfaction by personalizing experience for each 200+ customer, addressing their needs and concerns• Collaborating seamlessly with colleagues to adapt to changing demands and peak hours
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Information Technology Pro Bono Project ConsultantOceanside Glasstile Jan 2024 - May 2024San Diego, California, United States• Conducted comprehensive research and analysis to develop strategies for optimizing workflows and improving overall organizational efficiency• Identified technological inefficiencies by executing a gap analysis project on the company’s raw material inventory management system, proposing appropriate solutions• Collaborated with the Material Manager in weekly Zoom meetings, utilizing project management tools such as Gantt charts and PIECES charts to diagnose system issues to refine processes and streamline project timelines• Compiled a detailed business report with risk analysis (ROI of 96.76%, payback period of 0.46 months) and delivered a compelling presentation to 30+ professional coaches, showcasing findings through a poster presentation -
BaristaSnowman Hot Chocolate Nov 2021 - Jan 2024San Jose, California, United States• Provided exceptional customer service on the front line, crafting personalized beverages in front of customers, managing cash transactions, and performing efficiently under constant pressure• Supported colleagues by attentively restocking supplies and maintaining a safe, clean working environment as a barback• Served and handled a variety of hot beverages including hot chocolate, apple cider, coffee, and more. -
Front Desk And Security Monitor AssistantSan Diego State University Oct 2022 - Mar 2023San Diego, California, United States• Ensured the safety of over 400 residents by strictly enforcing rules and safety regulations through established procedures• Successfully facilitated effective communication between residents, staff, and campus authorities• Provided exceptional service, addressing inquiries by aiding residents with checkin in/outs, filing service requests, and emergency situations -
InternBe Well Insurance Solutions May 2022 - Aug 2022Santa Clara, California, United States• Organized 150+ client data by establishing a filing system to sort cases from accordions to designated folder• Demonstrated strong communication and liaison skills by managing 15+ phone calls between current and prospective clients• Utilized Microsoft software and Excel sheets daily to input and update client, carrier, and group information
Kellen Chen Education Details
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Sophmore
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High School Diploma
Frequently Asked Questions about Kellen Chen
What company does Kellen Chen work for?
Kellen Chen works for Midland Credit Management, An Encore Capital Group Company
What is Kellen Chen's role at the current company?
Kellen Chen's current role is IT Internal Auditor Intern.
What schools did Kellen Chen attend?
Kellen Chen attended San Diego State University, San Diego State University, Independence High School.
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