Steve Wells Email & Phone Number

Knoxville, Tn, Us

Plano, Tx

Defined direction for this business process automation consulting firm. Developed and orchestrated global business process engineering, information management, and custom development. Major clients included:Cigna - Exercised detailed analysis and judgment to design, create, and support multiple workflow and content systems.Great West Life [Empower Retirement] (since 1998) - Maximized productivity and provided vital structure as reseller, installer, and system administrator; provided support and maintenance of BPMs / ECMs. Engineered custom tie-ins and workflow to complement systems. Provided ongoing development and systems maintenance. Blue Cross Blue Shield, South Carolina - Employed balanced, disciplined leadership to provide quality system administration, ECM installation, training, support, and maintenance. Demonstrated strong leadership and foresight by creating ongoing automation, custom workflow engineering, and development / database management.Vanderbilt University Medical Center - Exercised sound judgment and discretion through workflow engineering and design.

Nashville, Tennessee, United States

Knoxville, Tn

Knoxville, Tennessee, United States

Bloomfield, Ct

Establish strong foundation for success as Program and Platform Lead for automation platforms working with business to solve needs around business automation, robotics, artificial intelligence, machine learning, and data insights.Provide automation (RPA, BPM/Case Management, Machine Learning, AI), technologies platform roadmap, product support and innovation, shared capabilities, enterprise frameworks, vendor and license management, architecture patterns, governance, and project implementation guidance and support. Support automation initiatives through all phases of lifecycle.

Bloomfield, Ct

Drove innovation as Program lead for Knowledge Platform. Leveraged experience and training to partner with business to solve business content needs around knowledge management. Migrated multiple platforms to enterprise knowledge and improving workflow; supported knowledge management across the enterprise as Technology Lead.

Bloomfield, Ct

Excelled as BPM development team leader and administrator of department automations; orchestrated global automation initiative to fully automate processes across corporation. Enhanced database to serve as an enterprise-wide clearinghouse for innovative ideas. Built workflow system that enabled two professionals to do the work of thirty workers. Designed and created workflow architecture, ECM management across platforms, implementation and installation, and ongoing maintenance / upgrades.Honored to receive the Cigna Champion Award for saving $1M in one weekend.