Kelley Edwards Email & Phone Number

About MeI’m someone who finds genuine joy in seeing others succeed. It’s at the heart of both my personal and professional life. As the Director of the Specialty Teams, my role is a blend of excitement and responsibility. My team and I handle everything from large group meetings and university travel—yes, including their sports teams—to managing those tough, after-hours calls. In a nutshell, we do it all!Why CTMWhen COVID-19 hit, I took a brief break from the travel industry. Joining CTM felt like coming home. The people here are incredible, and their values resonate deeply with my own. It’s that alignment that made my decision to return to travel so fulfilling.Why does my work matter? It’s simple. My people matter to me. Helping them succeed not only brings me personal satisfaction but also ensures our customers are happy. That’s the true measure of our success.My Leadership StyleMy leadership style is a mix of servant and transformational approaches. I challenge my team to think differently and encourage creativity in our solutions. I’m not one to get overly excited without first considering all the facts. I believe in fostering a supportive and innovative environment where laughter is a constant and credit is given where it’s due. My goal is to surround myself with exceptional team members and celebrate their successes.If you’re thinking about joining my team, you can expect an environment where creativity thrives and where we’re always thinking outside the box. I’m dependable, have a strong sense of integrity, and bring a calm, cheerful energy to the team. I love to laugh and act as a team cheerleader, always ready to support and guide. Nothing excites me more than watching my team shine. If you want to be part of my team and CTM’s bright future, please reach out to me. Let's start a conversation!

Listed skills include Leadership, Tourism, Travel Technology, Call Centers, and 24 others.